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Position Title:       Manager, Physician Engagement

Department:           Philanthropy

Reports To:            Vice-President & Chief Development Officer

Salary Range:        $72,000 - $85,000

Joining a team of seasoned, passionate fundraisers supporting one of BC’s leading critical care hospitals, the Manager, Physician Engagement will play a leading role in the cultivation, solicitation, and stewardship of physicians & clinical leaders giving more than $1,000 annually. This position will also be responsible for the development and execution of a grateful patient referral program at Royal Columbian Hospital.

ABOUT ROYAL COLUMBIAN HOSPITAL

Royal Columbian provides the highest level of care to the most critically ill and injured from throughout the region and province. We are a provincial referral centre for cardiac care, trauma, neurosciences, high-risk maternity, neonatal intensive care, and mental health. No other hospital in the province provides this level of care, or offers all these services, on one site or in such high volumes.

Right now, Royal Columbian is undergoing a $1.49 billion multi-year, multi-phase redevelopment that will create a world-class critical care hospital. The “crown jewel” of this project is the Jim Pattison Acute Care Tower, scheduled to open in 2025.

ABOUT THE FOUNDATION

Royal Columbian Hospital Foundation (RCHF) is an independent charitable organization that raises millions of dollars each year to fund major projects, priority equipment needs, facility enhancements, research, education and innovation at RCH.

Supported by thousands of individuals, businesses, community groups and foundations, RCHF strives to achieve its vision to inspire giving and grow funding so patients have access to the best in healthcare at RCH.

POSITION OVERVIEW

Reporting to the Vice-President & Chief Development Officer, the Manager, Physician Engagement will work strategically with our frontline fundraising team to retain, grow and enhance relationships with physicians & clinical leaders throughout RCH.

In addition, the incumbent will also play a leading role in executing a sustainable plan to encourage referrals of grateful patients from RCH physicians. These referrals include prospective mid-level, leadership and planned giving donors.

The Manager, Physician Engagement will be a passionate project manager, artfully executing all aspects of this critical portfolio. This will include both leading and supporting our frontline fundraising team to enhance our base of support among RCH’s valued physicians.

KEY AREAS OF INVOLVEMENT

Physician Giving ($1,000+)

• Works closely with frontline fundraisers to manage all identification, cultivation and stewardship activities with physicians & other leading clinical staff throughout RCH giving $1,000 or more annually.
• Attends departmental meetings to build 1:1 relationships with physicians & clinical leaders throughout RCH.
• Proactively tracks all clinician engagement activities, conducts prospect research and analyzes data to assess trends & opportunities to grow this portfolio.
• Leads the development of the necessary tools to support all activities in this portfolio, including newsletters, annual appeals and other materials.
• Identifies physicians to participate in RCHF initiatives including marketing initiatives & special events.
• Leads & executes physician-focused cultivation & stewardship events, including our annual Champions of Philanthropy event.

Grateful Patient Giving

• Establishes a formal grateful patient giving program including:
• Building & implementing a strategic plan - with clear goals, objectives and deliverables – for an initiative centered around clinician referrals.
• Establishing a process for tracking internal & external impact.
• Providing support & guidance for physicians & clinical leaders to enhance their interactions with patients around philanthropy.
• Connects prospective grateful patient donors with frontline fundraisers.

The Manager, Physician Engagement may be asked to perform other duties as required by the organization.

QUALIFICATIONS

CFRE designation and/or university degree with five years minimum experience or an equivalent combination of education and professional experience, with demonstrated success in a fundraising environment. Experience in a healthcare or post-secondary setting is an asset.

PROFESSIONAL/TECHNICAL CAPABILITIES

• A strong understanding of donor cycle, with exceptional relationship management skills.
• Stand-out organizational & project management skills, with a keen eye for the fine details.  
• An ability to work both collaboratively and independently to move initiatives forward.
• Outstanding written and verbal communication skills.
• A proven ability to initiate, plan and manage achievements against key metrics.
• Thrives in a busy environment, works well under pressure, and prioritizes tasks appropriately while meeting time-sensitive demands.
• Proficient in MS Office and general computer skills.
• Working knowledge of appropriate software applications such as Raiser's Edge NXT.
• Physical ability to perform the duties of the position.
• Valid BC driver's license and access to a personal vehicle.
• Willingness and ability to occasionally work evenings and weekends.

COMPETENCIES

• Actively seeks opportunities and challenges for personal learning, character building and growth.
• Models qualities such as honesty, integrity, resilience, and confidence.
• Listens well and encourages open exchange of information and ideas.
• Demonstrates business acumen by efficiently and effectively identifying and managing human, financial and information resources.
• Creates connections, trust and shared meaning with individuals and groups.
• Thinks analytically and conceptually – question and challenge the status quo to identify issues and solve problems.

BENEFITS

• A comprehensive benefits package which includes extended health, dental, insurance, and health spending account.
• Wellness spending account to support a healthy lifestyle.
• Municipal Pension Plan (MPP).
• Generous Professional Development Program to develop employees through educational programs, professional designations, conferences, and other learning activities.
• Generous vacation policy where all team members start at 20 days of vacation per year (prorated based on the start day for the first year).
• A collaborative and supportive working environment.

RCHF is an equal opportunity employer committed to hiring on the basis of merit. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

RCHF celebrates diversity and is committed to creating an inclusive environment. Through a rich diversity of skills, knowledge, backgrounds and experience, we are better able to serve our community. We encourage all qualified individuals to apply.

Requirements

• Work Permit