About Us:
Banter Room is located in the heart of Yaletown and has become a mainstay in this vibrant area of the city. Established in 2017, our concept is built around a fun culture of food, drink, and hospitality, that makes our guests and staff feel at home. Banter Room has always been about the people. The people we hire who become like family, and the people who frequent Banter Room and become a part of who we are. Our collective goal is to create positive connections and memorable moments with our guests every time they come to see us.
Job Overview:
We are seeking enthusiastic, dedicated, and professional service staff to join our talented team. As a member of Banter Room, you will play a crucial role in delivering exceptional service, ensuring that every guest feels welcomed and valued. If you have a passion for hospitality, a keen eye for detail, and a flair for creating memorable experiences, we would love to meet you.
Key Responsibilities:
- Greet and welcome guests with a warm, friendly demeanour.
- Provide knowledgeable and attentive service, guiding guests through our menu of crafted
cocktails and exquisite food offerings.
- Collaborate with our bar and kitchen team to ensure seamless service and exceptional guest experiences.
- Maintaining a clean, organized, and inviting environment throughout the restaurant.
- Handle guest inquiries, concerns, and feedback with professionalism and in a timely manner.
- Uphold Banter Room's standards of excellence in all interactions and tasks.
- Assist in the setup and breakdown of events, ensuring all details are meticulously
executed.
- Continuously expand your knowledge of our menu offerings, including seasonal and
signature cocktails.
Qualifications:
- Previous experience in a high-paced bar, restaurant, or hospitality setting is preferred.
- Exceptional interpersonal and communication skills.
- Strong attention to detail and a commitment to providing outstanding service.
- Ability to thrive in a fast-paced, dynamic environment.
- A team player with a positive attitude and a passion for hospitality.
- Knowledge of wine, cocktail preparation, and an interest in mixology is a plus.
- Serving It Right certification or equivalent is required.
What We Offer:
- Opportunities for growth and advancement within the company.
- A supportive and inclusive work environment.
- Training and development to enhance your skills and knowledge.
- Discounts on food and beverages.
- A chance to be part of a dynamic team dedicated to excellence in hospitality.
