Menkes Developments Ltd. is an award-winning, fully integrated real estate company involved in the construction, ownership and management of office, industrial, retail and residential properties. Founded in 1954, the company is one of the largest private developers in Canada, with a primary focus in the Greater Toronto Area. Menkes is known for its innovative, multi-disciplinary approach and superior design, and is highly regarded as one of the most trusted builders in Toronto, with a strong reputation for quality and customer service excellence. For more information about Menkes, please visit menkes.com and follow us @MenkesLife.
ABOUT THE JOB: Our Residential Operations group has a very busy year ahead with the delivery of numerous projects. The newly created role of Manager, Training will be a key member of the Customer Care Team, based at our Corporate Head Office in North York. Reporting to the Senior Director, Customer Experience, the Manager, Training will be responsible for the delivery of training for all Customer Care Teams in accordance with brand standards through the use of adult education principles. The role is also responsible for documenting processes and standardizing customer communications.
If you are a passionate champion of training and development, looking to take the next step in your career in a management capacity, this is the ideal role for you!
RESPONSIBILITIES: On a day-to-day basis, the key responsibilities include:
QUALIFICATIONS: To succeed, candidates must possess the following combination of education, experience and skills:
We offer a competitive compensation package and the opportunity to work with an industry leader.
To apply, please forward your resume to employment@menkes.com and in the subject line please include the name of the following: Manager, Training – Ref #3028. We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.