Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
or equivalent experience
Asset languages
Cantonese
Chinese
Tasks
Handle reimbursement in case of transportation and hotel reservations cancellation
Recommend suitable products
Manage difficult situations with customers
Sell travel products and travel insurance
Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Attend to cancellations and schedule changes
Make transportation and accommodation reservations using computerized reservation and ticketing system
Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs