Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Monitor staff performance
Plan and organize daily operations
Set staff work schedules
Supervise staff
Train staff
Ensure health and safety regulations are followed
Address customers' complaints or concerns
Provide customer service
Work conditions and physical capabilities
Fast-paced environment
Repetitive tasks
Attention to detail
Standing for extended periods
Personal suitability
Client focus
Efficient interpersonal skills
Flexibility
Ability to multitask
Support for newcomers and refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
