4270 Restaurant & Hospitality Jobs in Canada

The Retail Operations Co-ordinator position reports to the Marketing Manager and is responsible for many important and time sensitive facets of the business. This role is project focused in a fast-paced computerized environment.

CUSTOMER SERVICE

• Point of Contact for Vendor Management for Nicholby’s stores
• Responsible for communication to all stakeholders on convenience operational matters
• Onboard new retailers into Nicholby’s CRM system and coordinate vendor service sign ups in timely manner
• Manage retailer and sales rep Incentive tracking and payout 
• Implementation and compliance of all vendor contractual obligations

MARKETING:

• Assist Marketing Manager in:
• Maintaining/up-dating Marketing Calendar for Convenience features
• Promotion planning as requested/required
• Designing and distribution of marketing materials
• Poster /transparency signage allocation
• Attend all relevant meetings with vendors as required/requested

PROJECT COORDINATOR

• Implement and execute projects in a timely manner
• Procure any products/tools needed to complete a project
• Create Manuals/Guides for specific projects

REPORTING

• Preparation of ranking reports for vendors/manufacturers
• Preparation of Monthly, Quarterly and Yearly analysis reports for convenience promos
• Preparation of Weekly summaries and Quarterly analysis reports for Vendor services 
• Present and report accurate and timely historical retailer and vendor information to Finance, ensuring that they meet the required standards

OTHER

• Updating CRM records on weekly basis
• Report using MicroSoft CRM, MicroSoft Business Central, and Power BI platforms or similar  
• Experience with Canva and Photoshop an asset
• Coordination, new vendor in POS system/Finance

Requirements

• Work Permit