About the job
As a Multi Unit Manager, you will travel to visit the restaurants in the following locations :
You are an enthusiastic role model who motivates Management and Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Management and Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the leadership team in the day-to-day operations of a fast-paced restaurant.
Your 3+ years of quick-service experience in a management role combined with your practical knowledge of recruiting, training and coaching Management and Team Members makes you an ideal candidate for this role.
Responsibilities:
Be a leader and always lead by example by following all Tim Hortons policies and procedures
Plan, organize, direct, control and evaluate daily operations
Participate in the recruitment process
Prepare and provide restaurant Management and Team Members with performance reviews
Training new Team Members and prospective management
Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
Managing labour costs through effective scheduling and floor management
Controlling food & paper costs using order guides
Monitor weekly and monthly inventories
Ensuring that product launches and promotions are executed with perfection
Resolving guest feedback, as well as working with your team to maximize guest satisfaction
Coach & discipline Team Members as needed
Balance cash and complete balance sheets
Complete cash reports and related forms
Foster a positive work environment through leadership and example
Why Work for Us? We Offer:
Competitive salary
Incentive and recognition programs
Health & Dental benefits
Comprehensive training
Advancement opportunities
Community involvement
Availability:
Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.
Tim Hortons in Vancouver, BC
