ASSISTANT RESTAURANT MANAGER
What’s in it for you:
Working in the largest hotel in Vancouver
Aesthetically pleasing environment with a great team
As a full-time role with excellent benefits
If you would like to make a difference at your workplace, explore what we have to offer.
Come discover Café One as our Assistant Restaurant Manager where your passion to provide exceptional
guest experience will be valued. Your food enthusiasm will ensure our guests at Café One experience it
as the place to gather, dine and connect. You will work alongside an amazing team that strives for
excellence and achieves Wall Centre standards.
Benefits and Perks:
• Explore Travel Program
• Ongoing Associate Appreciation Events
• Dental care
• Disability Insurance
• Employee assistant program
• Extended health care
• RRSP match
• Vision care
What your day will look like:
• Assist by recruiting, hiring, training, and developing front-of-house staff, including servers, hosts, bussers, bartenders, and in-room dining associates.
• Assign tasks, manage associate performance, provide feedback and coach as needed.
• Lead by example, promote teamwork and a positive work environment.
• Ensure efficient operations of the restaurant while maintaining a positive atmosphere.
• Circulate between the F&B departments, continually checking with the guests and associates to ensure that everything is up to Wall Centre standards.
Your experience and skills include:
• Minimum of two years leadership experience in a high-volume restaurant.
• Knowledge of hotel F&B operations.
• Knowledge of food and beverage operations, service techniques, and industry trends
• Knowledge of food, alcoholic beverages and wines.
• Must have Food Safe Level 1 and Level 2.
• Food Safe Certification is required to be renewed every 2 years- individuals will be responsible for paying for their course.
• Possess strong problem-solving skills and make decisions quickly and accurately.
• Ability to collaborate and work within a team to accomplish goals.
• Must be flexible to work varying shifts, including early mornings/evenings, weekends and holidays.
• Must be able to speak, read, write and understand English, a second language is an asset.
• Must have strong communication skills, both verbal and written (via phone, email, and in-person).
• Knowledge of appropriate table setting and service ware.
• Must possess basic computer (POS) knowledge, Micros knowledge an asset.
• OpenTable Reservation system knowledge is an asset.
• Must have Serving it Right Certification.
• Must be able to stand and exert well-paced mobility.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
To note:
• Complete job description will be presented at the time of job offer
DIVERSITY
Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.
The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.
A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.
Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.
