3844 Restaurant & Hospitality Jobs in Canada

Why Join Us

Do you have a passion for thrift? Are you motivated, looking for a role with a purpose, and desire to make a difference in your local community? We offer a unique way to serve through retail and recycling! Our team members demonstrate our core competencies of collaboration, communication, composure, and being service-focused in everything they do. If you are looking to further your career in retail, consider joining our team. We offer a competitive total compensation package, extensive leadership development, and personal growth opportunities.

Job Overview

As a Store Manager at our Thrift Store, you will lead and have full accountability for all aspects of store operations. You will build a collaborative culture, working hands-on in our business alongside team members and volunteers. Your passion for thrift will see you involved in community initiatives and building long-term relationships with our guests, donors, and the local community through retail and recycling.

Job Duties

• Represent the organizational values and competencies, providing GREAT service to guests and donors.
• Continually recruit for outstanding associates, identify internal associate talent, and provide opportunities for career development.
• Team member development including motivation, coaching, performance management, and feedback.
• Daily communication with staff to review production quotas, sales, and priorities; assign tasks and follow up.
• Apply business and management principles involved in planning, resource allocation, human resources, leadership techniques, production methods, and coordination of people and resources.
• Ensure compliance with all legislative and organizational policies and procedures, adhering to Health and Safety, Operations, and Finance.

Skills and Qualifications

• A post-secondary education in business/retail and a minimum of 5 years of demonstrated customer-focused retail management experience or an equivalent combination of education and experience.
• Demonstrated experience building and motivating teams and the ability to improve productivity, engagement, and retention.
• Exceptional customer service skills and the talent to build guest loyalty and community relationships.
• Superior time management skills, experience driving results, and the ability to deliver business results.
• Demonstrated ability to achieve consistent profitability by maintaining high standards in sales, merchandising, marketing, floor displays, store promotions, guest service, public relations, and expense control.
• Excellent oral and written communication skills, interpersonal skills, and experience working with a diverse population are essential.
• Computer literate with demonstrated proficiency in Microsoft Office suite, email, internet, and have knowledge of basic accounting procedures, including online payroll and timekeeper systems.
• Ability to work weekends, evenings, and holidays as needed. Special instructions: the ability to work daytime/Sundays is a requirement for this position.
• Must be a resident in and eligible to work in Canada.
• Successful reference and background check.

What We Offer

• $53,321.07 per year
• Staff discounts
• Employer-paid RRSPs
• Vacation (3 weeks / 6%)
• Paid sick time
• The opportunity to learn new skills, job advancement, recognition programs, and in-store sales incentives

You Can Expect

• To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals.
• A schedule based on our operational needs. We are open 7 days a week, including days, evenings, and weekends. Please note: Our stores are open for shopping Monday to Saturday, and Sundays we are open to receive donations.

Note: As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA-approved footwear is required for all Retail and DRC positions within NRO.

Requirements

• Work Permit