NODO is an Italian restaurant concept with 4 locations across the city of Toronto - Junction, Hillcrest, Leslieville and Liberty Village. We are looking for an experienced Event Coordinator to plan and execute events at NODO Hillcrest and Liberty Village.
What You'll Do:
- Respond to initial event inquiries as a liaison to gather more information that comes through email and phone line
- Serve as the primary point of contact for events in 2 locations
- Respond to guest’s requests and correspondence in a timely manner
- Organize site tours or meetings with prospective guests to discuss event details or spaces
- Prepare proposals for clients and maintain well-organized event records, including event orders that clearly states the menu, beverage offerings and the finer details required to execute the event
- Create floor plans for events that require a specific configuration of the space and communicates the vision to our clients and operations team
- Complete event packages for all events which include: (FOH & BOH BEO, Floorplan and Custom Menus)
- Coordinates with culinary and operations teams to ensure all items are on site for events.
- Liaison with external vendors required for events
- Execution of 15 to 300 guests events
- Manage event timelines and ensure that events run smooth and meet client expectations.
- Ensure that events are executed within budget
- Manage event staff and delegate task to ensure event success
- Gather post-event feedback and develop ways to improve client satisfaction to create customer loyalty and deliver a positive event experience
- Attend Event related meetings as required
What You'll Need:
- 3 years event management experience
- Flexibility to work outside of normal business hours, including weekends and evenings
- Client Centric, focused on creating and delivering exceptional dining experiences
- Highly organized, time management skills, ability to multitask numerous projects and events while meeting deadlines
- Excellent negotiation skills
- Ability to create a strong rapport with colleagues, onsite staff and the Operations Team
- Excellent interpersonal and communication skills, in person, written and by phone
- Agile and able to pivot in a fast-paced environment, comfortable with change
- Displays a positive attitude and body language when speaking with guests, being on the restaurant floor and communicating with the Operations Team
- High level of professionalism with language used and appearance
- Strong leadership skills, proficiency in delegating tasks to the onsite staff
- Calm demeanor under pressure, dealing with challenging guests and issues that may arise during the event's execution
- Ability to deal with the stresses of completing multiple tasks at once
- Ability to problem solve and find creative solutions
- Proficiency using the latest versions of Microsoft Word, Excel, PowerPoint, and email
What We Offer:
- Competitive salary compensation + tips, comprehensive benefits
- Opportunity to develop skills and gain experience in multiple disciplines in a fast-paced environment
- Dynamic and fun office culture with colleagues who share the same core values
**** Please note that you will be expected to execute events of 30+ guests. This is a full-time role, which is busiest on Saturdays and Sundays. MUST HAVE FULL WEEKEND AVAILABILITY. ****
