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The role coordinates flight operations in the state, directing teams above and below wing, to maintain the quality and safety standards established in the Company.

Responsibilities

• Adapt the processes within the airport to the regulations to provide the best service to our customers, within compliance with current regulation
• Evaluate, provide feedback, and correct service delivery processes at the airport (supplier services, airport conditions, programs, service standards, baggage tracking control, and billing services)
• Represent Aeromexico and participate in the working group of local Airline Committees
• Monitor the operations in the station, to identify opportunities for improvement and implementation of corrective measures
• Serve as the official point of contact with the authorities, connect with local leaders, and be aware of local laws, regulations, and amendments updates

Qualifications

• Bachelor´s in Administration, Business or related
• 4 years of related work experience, must be familiar with Ground Operations processes with airlines
• Excellent verbal, written, and interpersonal skills (English and Spanish)
• Being able to prioritize, proven to be a team leader
• Service oriented

Requirements

• Work Permit