ARS / Global Emergency Management is a proud leader in disaster mitigation and property restoration. With a commitment to quality and over 60 years of experience, we are dedicated to meeting the needs of insurers, agents, brokers, and most importantly, the policy holder. We serve property owners of all types with restoration services resulting from WATER, FIRE, STORM and other event driven disasters.
We are on an exciting journey of transformation and growth. We offer a competitive salary, an extended health plan including medical, dental, and vision. Our other benefits include a company RRSP program, an employee assistance program, educational assistance, professional development and internal growth opportunities. If you have what it takes to be our Project Manager - Restoration and this sounds like a perfect match, we would love to hear from you!
Position Overview
The Project Manager - Restoration plays the lead role in planning, executing, monitoring, controlling, and closing out restoration projects. They ensure that our valued clients and property owners have an outstanding experience and ultimately satisfied throughout the entire process.
Key Responsibilities:
- Manage all aspects of emergency and restoration claims (scoping, sketching, estimating, coordination of resources, communication with insured and adjuster, etc.)
- Ensure the estimate and file completion timelines are met as per predetermined Corporate and program KPI’s
- Communicate and educate the client on the process of repair, the timing of service delivery and realistic expectations
- Prepare accurate job costing and estimation, ensuring target margins are met
- Invoicing and accounts receivable
- Maintain subcontractor and third party relationships while ensuring contract compliance
- Deliver exceptional customer service while building and maintaining relationships
- Provide leadership in Health and Safety, by ensuring the company health and safety policies and procedures are followed
- Inspect progress and ensure work quality throughout the project lifespan
- Ability to manage competing demands
- Execution and compliance of company initiatives, policies and procedures
- Consistent communication, daily / weekly reporting
- Must be able to work evenings and weekends as per the needs of the business (with availability for on call rotation)
Required Knowledge and Experience:
- 5-7 years of work experience in the Restoration/Construction industry
- Proficient software skills - MS office suite, MS project, Xactimate and Xactanalysis
- IICRC (WRT, FSRT) is strongly desired
- IICRC (Odour, Applied Structural Drying, Applied Microbial Remediation technician) is an asset
- Proven ability to manage, coach and mentor team members
- Ability to read and interpret construction plans and documentation provided by consultants
- Strong working knowledge of construction theories and Ontario Building Code
- Ability to work safely and efficiently within a team environment or independently
- Excellent negotiating skills
- Ability to multi-task, meet deadlines and work in a fast-paced environment
- Strong drive to see project through to completion
- Strong problem resolution skills
- Entrepreneurial attitude and resourceful
- Periodic travel may be required
- Valid G/G2 driver’s license
ARS / Global Emergency Management encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.
We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
