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IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position. 

Who We Are 

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com. 

Why Work For Us 

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!   

The Position 

In the role of Environmental Services Attendant, we are looking for candidates who enjoy cleaning with an attention to detail and embraces our high levels of customer service. If you enjoy a fast paced and dynamic work environment - we want to hear from you! 

Key Responsibilities 

• Clean and maintain all assigned areas in an effective, responsible and appropriate manner;
• Clean and keep all public and non-public areas in an orderly and attractive manner;
• Work with a scheduled system of assigned duties;

• Ensure that all products and equipment are carefully accounted for and properly stored in a safe and secure; notify supervisor of low supplies;

• Complete accurate inspection reports on equipment and report malfunctions;
• Remain current and familiar with all cleaning chemicals and their uses;
• Maintain a professional appearance as per company grooming policy;

• Maintain a high level of professionalism, positive demeanor and service etiquette at all times;
• Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers;
• Understand and follow safety and emergency procedures and comply with Hotel and Casino policies and procedures;

• Perform other tasks as assigned by management.

What You’ll Require 

• Reliable and dependable work ethic;
• Must be able to obtain and maintain AGCO licensing;
• Must have the ability to multitask in a busy, fast-paced work environment;
• Must be able to operate floor maintenance equipment;
• Must be able to push and pull equipment and cart 5–50 lbs. force; frequent lifting of supplies (5-50 lbs.);
• Must be able to perform essential duties that require constant use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend;
• Ability to walk and stand for prolonged periods (regular work shift 8 hours);
• Ability to climb a six foot ladder;
• Knowledge of cleaning supplies, chemicals, techniques and uses an asset.
• Ability to work independently and/or cohesively with a team while promoting good employee relations with co-workers
• Ability to work with cleaning chemicals, such as but not limited to sanitizers, disinfectants, and aerosols.
• Able to perform repetitive duties throughout a shift (Polishing slot machines, cleaning washrooms, vacuuming)
• Proven customer service experience
• Demonstrate accountability and follow through on commitments
• Previous Housekeeping, Environmental Service or cleaning experience an asset
• Committed to learning and maintaining knowledge of cleaning supplies and equipment, including proper and safe storage of such
• All employees at Casino Rama are expected to:

• Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
• Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
• Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers

What Is Next 

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages! 

**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements 

Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources. 

"Play Smart" 

To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview. 

Requirements

• Work Permit