Job Type: Part-Time
Wage: Start Rate $17.30, 520 Rate $19.47, 1-Year Rate $21.63
Job Title/Classification: EVS Houseperson
Department: Environmental Services
Employment Type: Part-Time
Shift Assignment: TBD
Wages: Start Rate $17.30, 520 Rate $19.47, 1-Year Rate $21.63
# of Vacancies: 6
IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.
Who We Are
Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.
Why Work For Us
Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today!
The Position
In the role of Environmental Services Houseperson Attendant, we are looking for candidates who are customer service oriented, organized, able to use many types of equipment and enjoy cleaning with attention to detail and embrace our high levels of standards.
Key Responsibilities
- Respond to patron issues in a timely manner and provide resolution to issues, while providing superior customer service.
- Promote excellent employee relations through respect, courtesy, tact and friendliness.
- Clean and maintain all assigned areas, public and non-public in an effective, efficient, safe manner.
- Ensure all cleaning products are stored in the designated area and in a safe and secure environment.
- All equipment is operated, cleaned and maintained according to Standard Operating Procedure.
- Accurately complete inspection reports on all equipment used.
- WHMIS: must be familiar with and follow all WHMIS standards and accurately complete an annual WHMIS test.
- Responsible Gaming: must be familiar with all Responsible Gaming regulations and able to identify and report “Red Flag Behaviours” and accurately complete an annual Responsible Gaming test.
- Accurately follow an SOP (standard operating procedure) and operation of equipment required for each job assignment and perform other duties as assigned.
- Maintain Fall Arrest/Aerial Lift license and be recertified every three years. (Casino Rama to provide training).
- Able to work outdoors in all types of weather, including extreme heat, extreme cold with exposure to insects.
- Must be prepared to complete work assignments/tasks as scheduled and meet deadlines as required.
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Work in a safe and responsible manner at all times.
What You’ll Require
- Ability to work with industrial floor cleaning equipment and able to push and lift heavy equipment.
- Ability to work on a scissor lift at elevated heights of nineteen feet or more.
- Ability to safely operate an outdoor utility vehicle in all types of weather.
- Ability to work independently and/or cohesively as part of a team and inspire, foster commitment and pride while promoting good employee relations with co-workers.
- Committed to learning, be competent and maintain knowledge of cleaning supplies, floor care equipment and other motorized equipment, including proper and safe storage of such.
- Ability to safely work with specialized cleaning chemicals, such as strippers, waxes, sealing agents, etc.
- Able to perform duties continuously throughout a shift and multiple times per week (example: dusting slot machines, washing floors).
- Good organizational skills.
- Demonstrate accountability and follow through on commitments.
- Good physical stamina and able to continuously perform heavy lifting, bending stretching.
- Ability to lift a minimum of 50 lbs.
- Ability to shovel snow and assist with emergency situations.
- Proven customer service experience.
- Able to work in a busy, fast paced environment.
- Able to work in a “smoking” environment while cleaning outdoor Smoke Shelters.
- Previous similar experience is an asset.
- French language skills (verbal and written) are an asset
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All employees at Casino Rama are expected to:
- Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act
- Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols
- Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers
What Is Next
Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages!
**Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements
Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
"Play Smart"
To ensure that Casino Rama Resort is compliant with Provincial Regulations governing the age that you are able to enter/access a casino, no individuals that are under the age of nineteen (19) are permitted to access the Gaming Floor unless explicit approval has been received (i.e. hired as an employee). As such, we must conduct all interviews and meetings with applicant that are eighteen (18) years of age in either Casino Rama Resorts hotel or Kinoomaagewgamig Gii Teg (Administration Building). If this applies to you, please ensure that you are notifying the Recruiter associated with this job posting at the time of being offered to meet or being scheduled for an interview.
