Gateway Casinos and Entertainment Limited

4331 Dominion St, Burnaby, BC
Locations:

Gateway Casinos and Entertainment Limited Employer Reviews

Overall

(34 reviews)
Company Culture
Work-Life Balance
Management
Compensation & Benefits
- Tip Rating
Advancement Opportunities
65% Recommend
24% Neutral
12% Do not recommend

Top 3 Reasons to Work Here

  • Coworkers (16)
  • Tips/Tip-Out (10)
  • Hours (9)
Flexible shifts and good management
Written by a Barista in Sault Ste. Marie, ON on May 31, 2023
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Everything is good

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Gateway
Written by a Bartender in Innisfil, ON on Apr 28, 2023
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Great management and amazing coworkers
Written by a Busser / server assistant in Burnaby, BC on Mar 18, 2023
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A fun place with great people. Management is super supportive, which allows you to work harder. Night time shifts can be hard, but the energy of the casino keeps you going.

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Difficult but if you can handle this, any other job will be a piece of cake
Written by a Food & beverage manager in Burnaby, BC on Feb 18, 2023
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  • Discounts & Benefits

Turn over is high. Compensation looks good for this kind of role until you realize how the level of responsibility differs from other food and beverage manager roles. Your work/life balance is basically non-existant. Hours are awful, you will work...

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Turn over is high. Compensation looks good for this kind of role until you realize how the level of responsibility differs from other food and beverage manager roles. Your work/life balance is basically non-existant. Hours are awful, you will work every weekend until 3 or 4 AM and getting time off is next to impossible. Advancement is promised but there is little room for growth. Casino management provides little to no support for the department and clearly does not care about funding or investing in the department. Patrons are extremely entitled and rude, but I suppose I would be too if I were loosing all my money in the machines.

Benefits package is nice, though. Good for entry level management without much going on in their lives, it’s a start in the field and if you can manage this you can manage anything.

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Lovely Staff
Written by a Bartender in Kamloops, BC on Jan 09, 2023
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Excellent team of people, two of the best managers I've ever had at a job.

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Great people on hourly, some management is indifferent
Written by a Line cook / chef de partie in Burnaby, BC on Jan 08, 2023
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  • Salary/Hourly Pay
  • Hours

I had a better experience with my coworkers, and learned more from my co workers than I ever did from management. Too much bias and excessive write ups and disciplines. Hr is also not on employees side.

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Great
Written by a Casino dealer in Kelowna, BC on Dec 12, 2022
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  • Salary/Hourly Pay

Awesome

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If you're looking to have some fun
Written by a Casino dealer in Langley, BC on Nov 17, 2022
  • Tips/Tip-Out

Good money for this location (significantly higher than other locations), good staff, but if you're looking to move up to any management here, it's very difficult.

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Customer service
Written by a Bartender in New Westminster, BC on Sep 10, 2022
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Top customer service

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Everyone is treated well in table games now
Written by a Casino dealer in Orillia, ON on May 22, 2022
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  • Work Environment

I've worked at rama for almost 9 years and coming back after covid things are great pits that are supervisors now are friendlier we are left alone to do our jobs and the supervisors are there if we need them. There are no more clicks and favouriti...

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I've worked at rama for almost 9 years and coming back after covid things are great pits that are supervisors now are friendlier we are left alone to do our jobs and the supervisors are there if we need them. There are no more clicks and favouritism we are all treated fairly and with respect now. I would say the only thing I dont like if you have last break and you are meo 20 minutes or so before you go home not only do you loose last break but an hour pay. I would like to see this change but I would still say it's so much better then it's ever been.

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