Gateway Casinos and Entertainment Limited Employer Reviews

Working as a host at Match Eatery & Public House at Starlight Casino offers valuable customer service experience, a lively work environment, and flexible shifts. However, it can be physically demanding, high-stress during peak hours, and involves ...

Working as a host at Match Eatery & Public House at Starlight Casino offers valuable customer service experience, a lively work environment, and flexible shifts. However, it can be physically demanding, high-stress during peak hours, and involves dealing with late nights and difficult guests.

Pros:
Good Pay & Tips: Dealers often earn a solid base salary plus tips, which can significantly increase overall income.
Social Environment: You get to interact with a wide variety of people, which can be enjoyable if you like meeting new peopl...

Pros:
Good Pay & Tips: Dealers often earn a solid base salary plus tips, which can significantly increase overall income.
Social Environment: You get to interact with a wide variety of people, which can be enjoyable if you like meeting new people.
Skill Development: You develop strong interpersonal skills, quick decision-making abilities, and excellent concentration.
Flexible Hours: Casinos often operate 24/7, offering flexible shifts that can fit different lifestyles.
Work Perks: Some casinos offer perks such as discounts on food, entertainment, and sometimes accommodations or travel deals.
Dynamic Atmosphere: The casino environment is lively and exciting, which can make the workday more engaging than a typical office job.

Cons:
High-Stress Situations: Dealing requires intense focus and dealing with potentially difficult or intoxicated customers, which can be stressful.
Physically Demanding: Standing for long hours and repetitive hand movements can cause fatigue or strain.
Irregular Hours: Shift work often includes nights, weekends, and holidays, which can impact personal and social life.
Emotional Labor: Maintaining a calm, professional demeanor regardless of guest behavior can be draining.
Job Security: Some casino jobs may be affected by fluctuations in business or economic downturns.
Limited Career Advancement: Advancement opportunities might be limited unless you move into supervisory or managerial roles or switch to related fields.

I enjoyed my time working here. Co-workers became family, and I loved the team oriented atmosphere. Sometimes due to scheduling I'd be the only server on the floor, or be put in other scenarios that were overwhelming. Ultimately, it taught me how ...

I enjoyed my time working here. Co-workers became family, and I loved the team oriented atmosphere. Sometimes due to scheduling I'd be the only server on the floor, or be put in other scenarios that were overwhelming. Ultimately, it taught me how to work fast and efficiently under in very high-pressure.