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Executive Sous Chef

Grand Villa Casino Burnaby


Executive Sous Chef

Burnaby, British Columbia (view on map)

Posted 25 days ago


Position at Grand Villa Casino, Burnaby

Job Type: Salaried

Who We Are

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club.  In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at


Why Work For Us

Gateway celebrates and empowers those employees who made it all possible. A career at Gateway means great people, a great atmosphere and career advancement opportunities across our 26 locations. Our employees thrive with ongoing training and leadership programs for all while working in an engaging and fun environment. Join us today! 


The Position

We have an amazing opportunity for a self-motivated team leader with an entrepreneurial spirit and excellent customer service skills, who will manage the Back of House operations for all food & beverage amenities on site. This role will also be leading initiatives to meet our financial and human resources goals.


If you have a passion to be an integral part of something exciting and can inspire a culinary team, this is the career opportunity for you!


Key Responsibilities

  • Manages all food and beverage activities through subordinate staff; ensure they have sufficient resources available. Directs the undertaking of menus, department budgets, undertakes corrective action, ensures scheduling and expenditures are controlled.  Ensures that all food is prepared in accordance with predetermined quality standards
  • Performs or delegates statistical analysis such as revenue reports, product mark ups, food costing, product inventories plus analysis of food products. Approves and monitors invoices and expenditures.
  • Retains a thorough and updated knowledge of company policies & procedures, provincial & local regulations for casino operations, beverage service and food services. Liaises with government regulators that impact the operation of the department. Ensures that all applicable licenses are up to date.
  • Coordinates corporate and department initiatives with the internal stakeholders. Ensures initiatives are discussed and approved with site managers and corporate.  Monitors industry trends and recommends appropriate action. Develops new food recipes for testing and for new menu items.
  • Identifies business opportunities and oversees the development and deliverables of these efforts.
  • Develops and directs Kitchen staff to achieve high levels of performance and customer service; provides customer-oriented menus that reflect local and national trends. Trains employees, establishes an apprentice program, promotes from within, and instructs employees in proper food handling procedures. Works with purchasing to develop a comprehensive market suppliers list and database.
  • Liaises with the Casino Management Team to ensure that a high level of effective communication is maintained. Participates in casino initiatives. Holds meetings with staff and communicates food and beverage department issues, concerns, and feedback to Casino Management and Manager of Food & Beverage
  • Ensures maintenance of equipment is undertaken. Schedules inspection and maintenance. Ensures that proper safety, hygiene and sanitation practices are followed. Liaises with property management and equipment contractors to ensure operations are maintained.
  • Oversees the Human Resources issues, performance, safety and recruitment and development needs of the department. Manages the performance of direct reports including: training, appraising performance, providing positive and corrective feedback, coaching, and administering discipline. Mentors supervisors and staff in human resource practices. Ensures appropriate appraisals and accountabilities are undertaken.


What You’ll Require

  • Bulk cooking and Convention experience is required
  • Diploma or Degree in Culinary Arts, Restaurant Management with 4 to 6 years’ experience in restaurant supervision, as a Chef or an equivalent combination of education, and experience
  • Diploma in a recognized culinary course or member of the Canadian Chef de Cuisine Association
  • Red Seal certification preferred (or equivalent)
  • Provincial certifications for alcohol service, food preparation and / or gaming
  • Proven, excellent, managerial skills and ability to form and maintain a strong team with successor ship planning as part of the structure
  • Knowledge of Human Resources processes and concepts
  • Has a passion for food, wine, people, and all aspects of Kitchen Management
  • Computer skills: MS Excel, word processing, email, scheduling, Micros, inventory control programs
  • Proven to be reliable, punctual, efficient, and diligent in duties and responsibilities
  • Excellent customer service and public relations skills including demonstrated ability to be attentive, friendly, courteous, polite and patient
  • Superior product development abilities and menu-making skills
  • Knowledgeable in safety and fire prevention / evacuation procedures
  • Proven leadership skills – able to direct and supervise staff
  • General understanding of overall casino operations
  • Excellent problem-solving skills
  • Solid customer service skills


What Is Next           

Love what you see so far? For the best chance to hear from us, apply within 30 days of the posting date.

Not the right fit this time? Follow us on our careers social media pages!

Apply Now

Date Available: May 30th, 2019

Compensation: Competitive

Other Positions:

Requirements: , Work Permit Necessary

Contact Name: Lindsay Lin

Contact Position: Manager

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About Grand Villa Casino Burnaby

At Grand Villa, experience not one but, two high-energy casino floors with the newest and most exciting slot machines and table games featuring a brand new Poker room.

For higher stakes or private gaming salons, visit our luxurious Cypress Room.

We offer 7 delectable dining and lounge choices. Plus, enjoy live entertainment and stay at our luxurious Delta Burnaby Hotel and Conference Centre. Visit the Villa, it’s the centre of all the action!

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