Business Manager (Floor Manager)

Toronto, Ontario (view on map)

Posted 1 day ago

Job Description

Who We Are:

Gusto 501 brings an authentic, community-driven culinary experience to Toronto’s east end. In partnership with award-winning architecture and design firm, Partisans, Gusto 54 Restaurant Group has transformed the once-auto body shop at 501 King St. East into four stories of open-air dining space. This architecturally significant addition to Toronto’s Corktown neighbourhood is punctuated by a floor-to-ceiling glass façade and reclaimed terracotta accents.

The Role:

• Curate an Awesome Guest Experience
• Follow and enforce systems to ensure consistency in product and service
• Touch tables and build rapport with Guests and perform quality investigations
• Maintain Pristine Physical Plant
• Perform Guest recoveries when necessary
• Create a Supportive, Safe and Growth Oriented Work Environment
• Foster an environment of happy people making people happy
• Conduct Pre-Shift meetings
• Audit Staff performances and give in the moment feedback
• Work Safely in accordance with Health & Safety Act
• Hold regular training meetings to consistently develop knowledge and skills of team members
• Manage Daily Operations
• Perform Comps, Voids and other POS functions
• Employee Scheduling
• Ensure restaurant is scheduled to maintain optimal profit margins
• Check Inventory, order FOH Supplies
• Inspect and sign for incoming orders
• Open/Close restaurant in accordance with daily checklists
• Follow and Enforce Company Policies and Procedures
• Cash handling & reconciliation
• Continually Develop Management Skills
• Ongoing development of product knowledge
• Use strategic thinking when collaborating with GM on new systems and processes
• Keeping up to date with Industry Trends

Who You Are:

• The right person for this role has a strong hospitality leadership background and prioritizes both guest and team member experience. The ideal candidate is equal parts people and process-driven with an aptitude for creating efficiencies at all levels of the business.
  
  Preference will be given to those who possess:
  A minimum of two (2) years in a management or supervisory role
• Proficient in full-service restaurant functions
• Excellent communication skills at all levels of an organization
• Strategic, entrepreneurial and innovative thinker
• Valid First Aid, Smart Serve, WHMIS Certification
• Passionate, positive, and approachable

What We Offer:

• As we view all of our team members are an extension of the Gusto 54 family, we are excited to offer a competitive compensation package including:
  A comprehensive health insurance and wellness benefits program, powered by League
• Discounted dining privileges at all of our restaurants
• Consistent schedule and safe, positive work environment
• Access to regular training and development programming

Gusto 54 is an equal opportunity employer and encourages a diverse working environment. We prohibit discrimination based on legally protected classes in accordance with applicable federal, provincial and local laws including ethnic origin, religion/belief, disability, age, sexual orientation and gender identity/gender expression. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Kindly note, candidates selected for further consideration will be contacted.