Posted 10 days ago
Donnelly Group is looking to fill Assistant General Manager roles in its Public Houses as the company continues to grow and expand into both new and existing markets. Ideal candidates are people who are passionate about working in fast-paced, social atmospheres and those that embody the traits of a true Publican. Consideration is also given to applicants with a strong sense of food & drink culture, community and a genuine passion for hospitality.
-Assist the General Manager in managing operations with integrity and deliver a high quality customer service experience to the guest
-Assist the General Manager to ensure labour, COGS and controllable budgets are effectively managed
-Assist the General Manager with all systems relating to the operations of the establishment including scheduling, payroll, POS systems, accounts payable, R&M, marketing
-Ensure high performing results relating to brand audits and service audits
-Continuously improve the skills, knowledge and morale of front of house staff
-Hold the Kitchen Manager accountable to a high level of skill, knowledge and morale relating to back of house staff
-Ensure all employees are trained, motivated and empowered to deliver high levels of service
-Oversee training programs including orientations, on-shift training, and product knowledge testing
-Assist with revenue generation initiatives
-Hands-on management style, lead by example through motivation and follow-up while being functional in all areas of the business
-Assist General Manager to develop and execute new ideas and initiatives to build revenue
-Focus on the various aspects of product in the form of food and beverage programs, fashion/style guide, music, sports, overall room integrity
-Attend industry events and have a strong presence in the neighbourhood
-Maintain strong image and brand awareness
Full time salaried role dependent on experience plus staff meals, cell phone allowance and extended medical/dental benefits. Minimum 2 years restaurant/pub management or relevant experience required. Must have high proficiency in multi-tasking, organization and communication skills. Additional perks include partner discounts at local retail outlets, staff haircut discount and no line/no cover at all Donnelly Group venues.
The Donnelly Group owns and operates public houses, cocktail taverns and nightclubs in Vancouver and Toronto. The company values guest experience above all with an emphasis on locally sourced, quality products, impressive entertainment and interesting interior design.