Food Service Supervisor
Sumu Restaurant
Posted 15 days ago
Restaurant Manager
Sumu Restaurant is an innovative dining concept focused on revolutionizing the restaurant experience through creativity, culture, technology, and community. We are building more than just a restaurant — we are creating a brand and movement that connects people through unforgettable food and experiences.
We are looking for a driven, experienced, and hospitality focused Restaurant Manager to lead our team at our downtown Vancouver location. This role is ideal for someone who thrives in fast paced environments, leads with confidence, and understands how to create both an exceptional guest experience and a strong team culture.
Responsibilities
Oversee daily restaurant operations and ensure smooth service execution
Lead, motivate, and support front and back of house teams
Maintain exceptional customer service and guest satisfaction standards
Handle staffing, scheduling, team supervision, and shift management
Monitor sales performance, labor costs, and operational efficiency
Manage nightly cash outs, reports, and overall financial accountability
Train and mentor staff while building a positive team culture
Resolve customer concerns professionally and effectively
Ensure cleanliness, organization, and operational standards are maintained
Support restaurant events, promotions, and business growth initiatives
Work closely with ownership and management on restaurant performance and goals
Qualifications
Minimum 2 years of restaurant management experience required
Experience working in fast paced restaurant or hospitality environments
Strong leadership and team management skills
Customer service oriented with a passion for hospitality
Strong communication, problem solving, and organizational abilities
Experience with POS systems, cash handling, and sales reporting
Ability to stay calm and lead effectively under pressure
Positive attitude, professionalism, and strong work ethic
Flexible availability including evenings, weekends, and holidays
What We’re Looking For
We want someone who leads with positivity, energy, and confidence. Someone who can inspire a team, create a welcoming atmosphere, and help build a strong restaurant culture. At Sumu, hospitality and team culture are everything, and we are looking for leaders who truly care about both guests and staff.
Join the Team
If you are passionate about hospitality, leadership, and being part of an exciting modern restaurant concept in the heart of downtown Vancouver, we would love to hear from you.
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