Posted 2 hours ago
About the Role
The Director of Operations plays a central role in building and maintaining the operational infrastructure that enables Batch to run efficiently, consistently, and at scale across all locations. This role owns inventory management, supplier relationships, ordering systems, delivery coordination, and operational processes that keep the business moving.
Working closely with the CEO, General Manager, and location managers, you’ll translate strategic priorities into clear, practical ways of working that teams can rely on every day. You’ll ensure the right tools, products, and processes are in place at the right time, enabling our teams to stay focused on delivering great service and memorable guest experiences.
We’re looking for a strong operator, ideally with experience in hospitality, food & beverage, or similarly fast-paced environments, who also brings transferable skills from other operationally disciplined industries. You’re comfortable getting hands-on when needed, while also thinking ahead: building smarter systems, strengthening internal controls, and putting the right guardrails in place so the business can grow with confidence.
How You’ll Contribute
Who You Are Required
Nice to have
Batch is a Vancouver-born hospitality company operating seasonal concession patios in some of the city’s most loved public spaces. We serve food, beverages, and live music in open-air environments designed to feel welcoming, relaxed, and deeply connected to the neighbourhoods we operate in.
Batch operates under public-space concession agreements, which means we design, build, and operate hospitality venues within parks and waterfront areas. Our model blends:
· High-volume food and beverage service
· Live music and curated programming
· Community-first, daytime-to-evening operations
· Seasonal, weather-responsive service models
Why Work at Batch
· You’ll be part of a growing hospitality group expanding across Vancouver
· You’ll work in high-energy outdoor environments with food, beverage, and live music
· You’ll help shape spaces that are genuinely loved by their communities
· You’ll join a team that values care, accountability, and continuous improvement
· You’ll be trusted to think, adapt, and take ownership in a real-world operating environment
If you thrive in fast-moving environments, care about guest experience, and want to help build something meaningful in public spaces, you’ll feel at home here.
Batch is a Vancouver-born hospitality company operating seasonal concession patios in some of the city’s most loved public spaces. We serve food, beverages, and live music in open-air environments designed to feel welcoming, relaxed, and deeply connected to the neighbourhoods we operate in.
Batch operates under public-space concession agreements, which means we design, build, and operate hospitality venues within parks and waterfront areas. Our model blends:
· High-volume food and beverage service
· Live music and curated programming
· Community-first, daytime-to-evening operations
· Seasonal, weather-responsive service models
Why Work at Batch
· You’ll be part of a growing hospitality group expanding across Vancouver
· You’ll work in high-energy outdoor environments with food, beverage, and live music
· You’ll help shape spaces that are genuinely loved by their communities
· You’ll join a team that values care, accountability, and continuous improvement
· You’ll be trusted to think, adapt, and take ownership in a real-world operating environment
If you thrive in fast-moving environments, care about guest experience, and want to help build something meaningful in public spaces, you’ll feel at home here.
