General Manager
Mount Pleasant Vintage & Provisions Vancouver, BC
We are looking for a driven, high-accountability General Manager to lead Mount Pleasant Vintage & Provisions.
This is not a passive leadership role. This is for someone who wants to run a business.
You will be responsible for every aspect of performance—guest experience, team development, sales growth, and profitability—while building a culture that people genuinely want to be part of.
Who You Are
This isn’t your typical GM role. We are a counter-culture group—we value originality, energy, and leaders who think for themselves.
Our ideal GM is:
Humble with High Standards
You take ownership of everything—wins and misses. You hold yourself and others accountable, without ego. You communicate clearly and solve problems quickly.
People & Culture Driven
You understand that great restaurants are built by great teams. You coach, develop, and challenge your people while creating an environment that is inclusive, supportive, and high-performing.
Operationally Obsessed
Details matter to you. You care about the guest experience, the cleanliness of the space, the flow of service, and the consistency of the product—every single day.
Entrepreneurial
You treat the business like it’s yours. You understand budgets, costs, and performance metrics—and you make decisions that drive results.
The Role
The General Manager is responsible for the performance of the entire business. Every decision is made with the goal of delivering an exceptional guest experience while achieving sales and profit targets.
This role is hands-on:
~70% service leadership
~30% administrative + planning
You are expected to be present during service—leading, coaching, and driving results in real time.
Key ResponsibilitiesLeadership & Team Development
Lead the full employee lifecycle: hiring, onboarding, training, development, and performance management
Run consistent pre-shifts and post-shifts that drive alignment and accountability
Develop future leaders (Bar Manager, Chef, and future GMs)
Maintain a high-performance, low-ego culture
Sales & Guest Experience
Ensure product quality is executed 100% to spec, 100% of the time
Drive pace of service standards across all departments
Create a warm, engaging, high-energy atmosphere for guests
Monitor reviews, feedback, and QSA results—take action daily
Financial Performance
Own and deliver on all budgets (sales, labour, COGS, expenses)
Lead accurate forecasting and scheduling to match business levels
Maintain tight control over inventory, ordering, and waste
Present and review results through regular P&L accountability
Operations & Standards
Ensure the restaurant is maintained “like new” at all times
Oversee all systems: checklists, pars, prep, and service flow
Maintain equipment, tools, and overall facility standards
Ensure all processes are followed consistently—no shortcuts
Culture & Accountability
Build a team that shows up with energy, urgency, and ownership
Address performance in real time—coaching, correcting, and recognizing
Create clarity around expectations and follow through consistently
Lead by example in every aspect of the business
Requirements
3+ years in a senior restaurant leadership role (GM or AGM level preferred)
Strong understanding of restaurant financials (labour, COGS, budgets)
Proven ability to lead and develop high-performing teams
Highly organized with strong administrative and operational skills
Comfortable in a fast-paced, high-volume environment
Available to work both lunch and dinner service regularly
Why Join Us
This is an opportunity to run one of Vancouver’s most unique hospitality spaces—with the support of a leadership team focused on growth, development, and long-term success.
We believe in:
Building leaders from within
Giving real ownership—not just responsibility
Creating a culture where people actually enjoy coming to work
Running a tight, professional operation without losing personality
The unassuming cocktail bar disguised as a postmodern thrift shop. Building community in Mount Pleasant.
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