4 Customer Service Representative jobs near Burlington, ON, Canada

POSITION SUMMARY

Bridgette Bar Toronto is looking for experienced bartenders to fill out their team on a full-time contract. Bartenders are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt, friendly and professional manner, following all laws and regulations regarding liquor service, creating interesting and unique cocktails from scratch, stocking the bar and cooler, setting up, taking down and sanitizing the bar completely, and preparing all the bar syrups, and garnishes. Must have weekend availability.

WHO WE ARE

Welcome to the Well! Concorde Group first entered the hospitality scene in 1987 and 36 years later has grown to become one of Canada’s largest and most diverse hospitality companies.

Since opening in 2016, Bridgette Bar's original location in Calgary has received numerous awards and recognition including appearances on Canada’s Best 100 Restaurants, Avenue Magazine, the Calgary White Hat Restaurant award, and more. Our drink list is a creative catalogue of crushable cocktails, high-octane originals, craft beers, and a wine list that both hedonists and geeks will appreciate. For our food, you won’t find us using descriptors like seasonal, fresh or locally-sourced because all of those are a given. All set in a historic, mid-century inspired setting to keep things interesting. 

WHAT WE OFFER

• Hourly Wage: $17.60/hour
• Gratuities
• Overtime pay eligibility
• Company-wide food & beverage discount & access to frequent local business discounts/special

WHAT YOU’LL DO

• Create, educate, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
• Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
• Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
• Building and maintaining regular clientele.
• Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
• Ensure all services and orders delivered within the bar operation are charged for correctly.
• Maintain effective cost and portion controls to meet profit goals.
• Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure drink times are in line with the restaurant guidelines.
• Assist in placing product orders and ensure fresh product through a detailed and updated order guide.
• Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
• Work overtime when needed and assist the workload of others.
• Execute any other tasks required.

 WHAT YOU HAVE

• A passion for craft cocktail creation and development considered an asset.
• 1-2 years’ bartending experience required.
• Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
• Ability to fluently communicate in both written and verbal English
• Must have a basic knowledge of dining room and service procedures and functions.
• Possesses basic math skills, can handle money, and operate a point-of-sale system.
• Pro Serve Certification required but can be obtained within 30 days of joining.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Must be over 19 as alcohol service and open scheduling availability is a requirement. 

Requirements

• Smart Serve
• Work Permit