Show Filters
13 days ago

Destination Sales Executive

Part Time / Full Time
Sheraton Centre Toronto Hotel
123 Queen St W, Toronto, ON
47.5 km
4 hours ago

Advanced Analytics Manager (15 month contract)

Part Time / Full Time
AIR MILES Reward Program
Toronto, ON
47.7 km
4 hours ago

Sales Representative

Part Time / Full Time
LandArt
Beamsville, ON
38.2 km
4 hours ago

Business Development Manager- Undergound, Canada, base metals

Part Time / Full Time
Hexagon Mining, Inc.
Toronto, ON
47.7 km
4 hours ago

Sales Development Representative (PR-1251885:INT)

Part Time / Full Time
Pareto USA
Toronto, ON
47.7 km
4 hours ago

Senior Project Manager

Part Time / Full Time
Invafresh
Mississauga, ON
28.1 km
4 hours ago

Student Services - Hospitality and Excursion Intern

Part Time / Full Time
English Path
Toronto, ON
47.7 km
4 hours ago

Bilingual Customer Service Representative

Part Time / Full Time
Thames River Chemical
Burlington, ON
7.3 km
5 hours ago

Technical Sales Representative, SaaS Solutions

Part Time / Full Time
Mirlin Technologies
Mississauga, ON
28.1 km
5 hours ago

Technical Sales Engineering

Part Time / Full Time
Process & Steam Specialties
Oakville, ON
15.9 km
5 hours ago

Bilingual Customer Service Representative

Part Time / Full Time
Insight Global
Toronto, ON
47.7 km
5 hours ago

Retail Account Representative

Part Time / Full Time
Marketers on Demand
Brampton, ON
34.5 km
5 hours ago

Junior Product Manager

Part Time / Full Time
Paymentus
Toronto, ON
47.7 km
5 hours ago

Customer Service Sales Representative

Part Time / Full Time
The Jamestown Group
Mississauga, ON
28.1 km
5 hours ago

Customer Service Representative

Part Time / Full Time
Trophy Foods Inc.
Mississauga, ON
28.1 km
1 day ago

Sales Representative and Relationship Manager, FleetCare Services – Mississauga, Ont.

Part Time / Full Time
GoRight Fleet Solutions
Mississauga, ON
28.1 km
4 days ago

Retail Sales Specialist - Toronto, Ontario

Part Time / Full Time
Sunday Riley
Toronto, ON
47.7 km
4 days ago

Regional Sales Manager, Eastern Canada

Part Time / Full Time
Hamilton Watch
Toronto, ON
47.7 km
4 days ago

Outside Sales Representative

Part Time / Full Time
Summit Search Group
Hamilton, ON
14.2 km
5 days ago

Production and Delivery Coordinator

Part Time / Full Time
Signode
Halton Hills, ON
30.6 km
6 days ago

Industrial Territory Manager

Part Time / Full Time
Manulift
Mississauga, ON
28.1 km
6 days ago

Bilingual Customer Service Representative

Part Time / Full Time
DCM
Brampton, ON
34.5 km
7 days ago

Delivery Manager

Part Time / Full Time
Tata Consultancy Services
Toronto, ON
47.7 km
7 days ago

Director, Agile Delivery and Portfolio

Part Time / Full Time
AIR MILES Reward Program
Toronto, ON
47.7 km
7 days ago

Project delivery lead

Part Time / Full Time
Tata Consultancy Services
Toronto, ON
47.7 km
7 days ago

Infrastructure Service Delivery Senior Manager

Part Time / Full Time
Capgemini
Toronto, ON
47.7 km
7 days ago

Finance Manager

Part Time / Full Time
kreitmaker
Toronto, ON
47.7 km
7 days ago

New Graduates 2024 - Customer Service - Contact Centre

Part Time / Full Time
The Travel Corporation
Toronto, ON
47.7 km
7 days ago

TELUS Sales Representative

Part Time / Full Time
Aventas
Burlington, ON
7.3 km
7 days ago

Area Manager – Property Services (GTA West)

Part Time / Full Time
FirstService Residential Ontario
Oakville, ON
15.9 km
7 days ago

Customer Service Representative

Part Time / Full Time
Groupe Robert
Mississauga, ON
28.1 km
7 days ago

TELUS Sales Representative

Part Time / Full Time
Aventas
Etobicoke, ON
36.7 km
7 days ago

Customer Service Representative

Part Time / Full Time
Frankensolar Americas
Brampton, ON
34.5 km
7 days ago

Regional Sales Representative

Part Time / Full Time
Karndean Designflooring Canada
Hamilton, ON
14.2 km
7 days ago

Human Resources Manager

Part Time / Full Time
MT Talent Solutions Inc.
Hamilton, ON
14.2 km
7 days ago

Inside Sales Representative

Part Time / Full Time
Shawflex
Toronto, ON
47.7 km
7 days ago

Outside Pump Sales Manager (Competitive 6-figure salary, commission/bonus, and other rewards)

Part Time / Full Time
RENESHONE
Mississauga, ON
28.1 km
12 days ago

Supplier Diversity Manager

Part Time / Full Time
Workday
Mississauga, ON
28.1 km
14 days ago

Sales Professional (Residential)

Part Time / Full Time
Fusion Homes
Guelph, ON
37.6 km
15 days ago

Sales And Marketing Representative

Part Time / Full Time
THE CAREER CLUB.CA
Mississauga, ON
28.1 km
15 days ago

Technical Program Manager

Part Time / Full Time
Tata Consultancy Services
Brampton, ON
34.5 km
15 days ago

Reporting & Analytics Manager

Part Time / Full Time
Workday
Mississauga, ON
28.1 km
18 days ago

Lead Sales Consultant

Part Time / Full Time
Removery
Toronto, ON
47.7 km
18 days ago

Insurance Manager

Part Time / Full Time
Livingston International
Toronto, ON
47.7 km
18 days ago

Sales Operations Associate

Part Time / Full Time
Speedo
Toronto, ON
47.7 km
18 days ago

Credit Manager - Burlington

Part Time / Full Time
Gerrie Electric Wholesale Ltd.
Burlington, ON
7.3 km
18 days ago

Manager, regulatory Information Management Systems

Part Time / Full Time
Workday
Mississauga, ON
28.1 km
18 days ago

Business & Service Development Manager

Part Time / Full Time
Hubble
Mississauga, ON
28.1 km
18 days ago

Bilingual Customer Experience Specialist

Part Time / Full Time
Confidential
Mississauga, ON
28.1 km
18 days ago

TruStone Manager, Financial Planning & Analysis

Part Time / Full Time
Empire Life
Mississauga, ON
28.1 km
Get similar jobs delivered to your inbox.

Create a job alert for this search and be notified as soon as similar jobs are posted.

Get recruited and apply to jobs in seconds

Destination Sales Executive Part Time / Full Time

13 days ago
Sheraton Centre Toronto Hotel
123 Queen St W, Toronto, ON (map)
 47.5 km away

Destination Sales Executive

calendar_today
Immediate Start

Job Description

Job Number 24045965
Job Category Sales & Marketing
Location Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, ONT, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and executing site inspections/visits for off-property sales managers. Verifies that the business is turned over properly and in a timely fashion for quality service delivery. Pulls through business booked through the Sales Office, as well as achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

 

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

• Large group sales experience.
 

CORE WORK ACTIVITIES

Managing Sales Activities

• Pulls through business and achieves revenue goals for all opportunities booking through the Sales Office

• Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals.

• Partners with the Sales Office to book group events within the group booking parameters.

• Up-sells products and services, with the ability to bring the sale to closure

• Engages in proactive selling of all of facilities (e.g., Spa, Golf, Restaurants) to all of leisure guests as well as group planners

• Assists with selling, implementation and follow-through of group sales promotions.

• Provides recommendations to Sales Office and Area Sales associates regarding the potential to reallocate function space as needed.

• Handles event planning aspects prior to the business turning over for business booked in advance (e.g.,> 3 years out).

• Coordinates and plans all Familiarization Tours (FAM) t and in-market customer events.

• Provides accurate, complete and effective turnover to Event Management

• Represents sales department at staff meetings and stand up meetings and reports out on sales activity.

• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.

• Coordinates and executes all site inspections/visits at the property for out-of-market and non-deployed accounts (includes site visits for Remote Senior Sales Executives and out-of-market Senior Account Executives)

• Coordinates site visits and partners when appropriate for in-market sales managers (e.g., Account Executives and Senior Account Executives)

• Partners with account/selling manager to develop creative aspects of site visit

• Gathers all important customer data from account/selling manager in order to plan appropriately (e.g. customers goals, specific needs, key account info, etc.).

• Develops site standards and pricing guidelines in order to control Department 47 expenses and allow for accurate projecting

• Understands competitor’s strengths and weaknesses in order to differentiate Marriott from the competition during the site visit

• Understands the overall market (e.g., competition, economic trends, seasonability, supply and demand, etc.) and implements appropriate sell

• Provides expert knowledge on local destination (e.g., local attractions, events, etc.)

• Grows business of existing accounts by soliciting them for future open years while onsite

• Tracks bookings and leads generated from site visits.

• Executes and supports Marriott’s Customer Service Standards and property ‘s Brand Standards.

• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.

• Verifies that the business is turned over properly and in a timely fashion for quality service delivery.

• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Works collaboratively with off-property sales channels (e.g.,. Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify that the property needs are being achieved and the sales efforts are complementary, not duplicative.

• Gets involved in community-based organizations in order to position property for group/catering sales opportunities.

• Meets with walk-in clients and qualifies lead for account/sales manager.

• Builds and strengthens relationships with existing and new customers to enable future bookings.

• Attends and facilitates pre-planning visits to establish consistent customer communication.

• Greets site clients and escorts overnight guests to their rooms

• Acts as Personal Concierge to client while on site to help coordinate any special requests.

• Assists with all transportation requests for sites and meets client upon arrival.

• Entertains customers by showing them the property and key locations surrounding the property

• Provides after-hours entertaining for customers

• Works with Marriott Guestware Program Manager to check for reward member status and any special needs of client

• Coordinates and delivers amenities and welcome note t to guest rooms

• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.

• Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics).

• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and establishing their satisfaction before and during their program/event.

• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.

• Gains understanding of the property ‘s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

 

The salary range for this position is $77,000.00 to $105,000.00 annually.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

Notification to Applicants: Sheraton Centre Toronto Hotel takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.



When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Requirements

  • Work Permit

About Sheraton Centre Toronto Hotel

Feel empowered by our smart and compelling location in Ontario's capital. Sheraton Centre Toronto Hotel is a four-star hotel within walking distance of parks, corporate offices, clubs and world-class steakhouses. Take the Osgoode subway to CN Tower, our 350-meter landmark with a revolving restaurant in the clouds. Visit City Hall and Nathan Phillips Square with an effortless stroll across Queen Street. Our hotel boasts the largest indoor/outdoor pool in the city and the largest event space in the country, clocking in at more than 130,000 square feet. Join us for healthy breakfast spreads at BnB and cap a long day downtown at Shopsy's, our century-old eatery with tender ribs. Delicious options are available in your hotel room thanks to our in-room dining service. Relax with Sheraton Signature Sleep Experience and appreciate intuitive accommodations such as safes, coffee makers and lighted makeup mirrors. Select suites offer direct access to free full breakfasts at Club Lounge. Get the best in Toronto.

View Company

Be the first to be notified about new Destination Sales Executive jobs near Burlington, ON

I agree to receive jobs matching this search by email and I agree to the Terms. I can cancel alerts at any time.
This site is protected by reCAPTCHA and the Google
Privacy Policy and Terms of Service apply.