Host / Hostess
Sumu Restaurant is an innovative dining concept focused on revolutionizing the restaurant experience through creativity, culture, technology, and community. We are building more than just a restaurant — we are creating a brand and movement that connects people through unforgettable food and experiences.
We are looking for friendly, energetic, and outgoing Hosts/Hostesses to join our team at our downtown Vancouver location. As the first and last impression of the restaurant, you play a huge role in creating a welcoming and memorable experience for every guest.
A smile, positive energy, and great attitude are a must.
Responsibilities
Greet guests warmly and create a welcoming first impression
Manage reservations, waitlists, and guest seating efficiently
Maintain smooth front door flow and communication with the service team
Answer phone calls and assist guests with inquiries professionally
Provide exceptional customer service with a positive and friendly attitude
Help maintain cleanliness and organization of the front entrance and waiting areas
Support the front of house team during busy service periods
Ensure guests feel valued and taken care of from arrival to departure
Qualifications
Previous restaurant or customer service experience is an asset
Strong communication and interpersonal skills
Positive attitude with a friendly and outgoing personality
Must be welcoming, professional, and guest focused
Ability to multitask and stay organized in a fast paced environment
Strong teamwork and problem solving skills
Reliable and punctual
Flexible availability including evenings and weekends
What We’re Looking For
We want people who naturally bring smiles, warmth, and positive energy into the room. Someone confident, approachable, and passionate about hospitality. At Sumu, the host stand sets the tone for the entire guest experience, and we are looking for individuals who can make every guest feel excited to be here.
Join the Team
If you are passionate about hospitality and want to be part of an exciting modern restaurant concept in the heart of downtown Vancouver, we would love to hear from you.
