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14 days ago

guest services agent - hotel

Part Time / Full Time
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
32.7 km
14 days ago

housekeeping room attendant

Part Time / Full Time
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
32.7 km
14 days ago

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Best Western Plus Okotoks Inn & Suites
Okotoks, AB
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guest services agent - hotel Part Time / Full Time

14 days ago
Best Western Plus Okotoks Inn & Suites
Okotoks, AB (map)
 32.7 km away

guest services agent - hotel

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Immediate Start

Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience:
  • Education
  • No degree, certificate or diploma
  • Work setting
  • Hospitality industry
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
  • Security and safety
  • Criminal record check
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you available for shift or on-call work?
  • Are you available to start on the date listed in the job posting?
  • Are you currently a student?
  • Do you have experience working in this field?
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • On call
  • Experience
  • Will train
  • Employment terms options
  • Day
  • Weekend
  • Health benefits
  • Dental plan
  • Health care plan
  • Other benefits
  • Free parking available
  • Learning/training paid by employer

Requirements

  • Work Permit

About Best Western Plus Okotoks Inn & Suites

Best Western Plus Okotoks Inn & Suites in Okotoks, AB


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