Don Alfonso is currently looking for a customer-oriented Host to join our team to join our team to fill in a vacant position. The Host will be in-charge of creating exceptional experiences for our guests. Applicants should expect a highly systematic and deliberately paced fine dining restaurant service.
Duties and Responsibilities:
• Handling reservations and making sure that guests have everything they need for an enjoyable experience
• Answering phone calls, taking reservations, and answering questions
• Greeting guests as they enter and putting them on a waiting list, as necessary
• Providing guests with menus and answering any initial questions
• Seating guests at tables or in waiting areas
• Coordinate with Servers to ensure efficient service
• Communicate with supervisors or management on any issue related to customers
• Responding to complaints and helping to resolve them
• Other duties as assigned by management
Qualifications:
• Previous experience in a hospitality or customer service role preferred
• Experience with OpenTable is an asset
• Excellent communication and interpersonal skills
• Capability of multi-tasking under pressure
• Strong organizational skills with exceptional attention to detail
• Friendly and outgoing personality
• Ability to stay composed in challenging situations
• Able to legally work in Canada
Don Alfonso is committed to an inclusive, barrier-free work environment, recruitment and selection process. Accommodations are available upon request for candidate taking part in all aspects of the recruitment process.
The City’s most internationally acclaimed restaurant, Don Alfonso 1890 Toronto, has been awarded a Michelin Star in the inaugural Michelin Guide – Toronto 2022. It is the only North American location of world-renowned Michelin Star Chefs Alfonso and Ernesto Iaccarino. Sitting atop the iconic Westin Harbour Castle, on the edge of Lake Ontario, the spacious new location on the 38th floor offers stunning views of the city skyline and Toronto’s harbor.
Working at Don Alfonso 1890 means you become part of a globally celebrated culinary team where creativity, precision, and passion come together to deliver one of Toronto’s most refined and unforgettable dining experiences.
