Front of House Manager | CRAFT Beer Market Adelaide, Toronto

This Is Not a Back Office Job

If your idea of a great shift is being on the floor, in the energy, reading the room, and making things happen in real time, keep reading. CRAFT Beer Market Adelaide is one of our busiest and most exciting locations, and we are looking for a Front of House Manager who leads from the front, not from a spreadsheet.

The Opportunity

Adelaide is a flagship. It moves fast, it draws a crowd, and it demands leaders who can match the energy while keeping the experience sharp and consistent. This is a hands on role for someone who gets genuinely excited about a packed house, a humming floor, and a team that is firing on all cylinders.

You will not be babysitting a dining room. You will be setting the tone for it.

You Are the Kind of Leader Who...

Walks into a busy service and immediately knows what needs to happen. Makes guests feel like they are the only people in the room. Coaches your team in the moment, not just in a meeting room. Stays calm when it gets loud and keeps the energy positive when it gets hard. Takes real pride in the culture you build and the standard you hold.

What You Will Do

Own the floor during service and be the presence your team rallies around. Set and protect high hospitality standards across every shift and every interaction. Hire, develop, and coach a team that genuinely loves what they do. Build schedules that balance labour efficiency with service quality. Partner with culinary and senior leadership to keep every part of the guest experience seamless. Handle guest concerns with empathy, speed, and ownership. Drive consistency without ever making the experience feel scripted or transactional.

What You Bring

Minimum one year of restaurant management experience in a high volume environment. A strong personal background in front of house service. Real leadership presence and the emotional intelligence to back it up. A deep commitment to guest experience and team development. The confidence to lead a busy downtown service and make it look effortless.

What We Offer

Flexible scheduling and free or discounted staff meals. Paid vacation and medical and dental benefits. Leadership training, mentorship, and a clear path for advancement. Recognition programs that reward hospitality and results. A team culture built on energy, inclusion, and doing things the right way.

Why Adelaide

There is a reason this location draws the crowds it does. The energy is real, the team is strong, and the standard is high. We invest in leaders who care deeply about people and take pride in every single guest experience. If that sounds like you, we would love to meet you.