JOB SUMMARY: We are seeking energetic, positive and hospitality driven people to join our dynamic service team. The ideal candidate is someone who possesses a genuine love for hospitality, enjoys engaging with guests thrives in a fast-paced upscale dining environment, and is committed to continuous improvement. With a strong background in food and wine, this individual should have at last 5 years of experience in providing top-notch service in a similar setting. RESPONSIBILTIES: Guest Engagement o Greet and welcome guests with a warm and friendly demeanor. o Foster a positive and inviting atmosphere, ensuring guests feel comfortable and valued throughout their dining experience. o Anticipate and respond to guest needs promptly and courteously. Service Excellence o Provide exemplary service by delivering orders accurately and efficiently. o Demonstrate a thorough knowledge of the menu, including food and beverage offerings, to guide guests through their selections. Maintain a keen awareness of dining room flow and collaborate with team members to ensure seamless service. Feedback and Continuous Improvement o Actively seek and welcome feedback from guests, understanding that constructive criticism is essential for personal and professional growth. o Collaborate with colleagues and management to implement feedback and continuously enhance service quality. o Proactively identify opportunities for improvement and contribute to the overall success of the team. Team Collaboration o Work collaboratively with kitchen staff, bartenders, and other team members to ensure smooth coordination of service. o Communicate effectively with colleagues to maintain a positive and efficient work environment QUALIFICATIONS: o Minimum of 5 years of experience as a server in a fast-paced upscale dining establishment o Exceptional interpersonal skills with a genuine passion for hospitality. o Strong knowledge of food and wine, including pairings and service techniques. o Ability to handle high-pressure situations with grace and professionalism. o Excellent communication and active listening skills. o Willingness to learn and adapt in a dynamic work environment. o Open to receiving and implementing feedback for continuous improvement. o Must be able to lift a minimum of 30 lbs. o Must be able to stand for long periods of time in a fast-paced environment. o Candidate must be available to work weekends and holidays. Must be available to work at a minimum 2-3 shifts per week. Important that all applicants applying have a valid work permit for Canada at the time of applying. This is a unionized position paying a wage of $21.25 per hour to start + gratuities If you are interested in this exciting opportunity, please submit your application and we thank everyone who applies. Please note however only those candidates shortlisted will be contacted.