We’re searching for a true hospitality champion to lead our Food & Beverage team as Manager of the Crazy Raven Bar & Grill. The ideal candidate brings exceptional attention to detail, a passion for elevating the guest experience, and the ability to inspire and support our incredible team. The Crazy Raven operates in both the winter and summer seasons, so this role includes hybrid responsibilities during the shoulder seasons - supporting overall F&B planning, operations, and continuous improvement. The successful candidate will also have a sharp eye (and outstanding taste buds!) for drink innovation and consistency, ensuring every menu item is served with flawless presentation and the signature Crazy Raven flair.
ESSENTAIL DUTIES & RESPONSIBILITIES (included but are not limited to the following):
• Hire, train, lead, coach and support the team in the Crazy Raven to ensure high performance and excellent customer service.
• Oversee daily, weekly, and monthly inventories.
• Plan and manage the ordering and delivery of liquor, beer, and wine for licensed outlets.
• Assist with planning and executing events in conjunction with the F&B and Marketing teams. • Uphold, document and follow operational procedures.
• Participate in the planning of the department’s budget and financial goals.
• Process and maintain periodic reports as requested.
• Operate and oversee POS systems/procedures in the Crazy Raven.
• Adhere to, support and champion OH&S policy and programs.
• Engage with guests to gather feedback and enhance their dining experience.
• Perform other managerial and administrative duties as required.
• Embraces and demonstrates the company’s core values in every interaction:
o K.R.P. – Kindness, Respect, and Professionalism.
o L.E.A.D.S. – Long-Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First.
QUALIFICATIONS/COMPETENCIES:
• Self-motivated, clear communicator, and proactive.
• Strong POS and sales system knowledge, including troubleshooting and team support.
• Experienced in scheduling, training, and building high-performing teams.
• Sharp problem-solving skills with a calm, steady approach under pressure.
• Forward-thinking and adaptable in a fast-paced, ever-changing environment.
• Genuine hospitality mindset, dedicated to delivering standout guest experiences.
• Excellent interpersonal skills with the ability to collaborate with other departments.
• Confident leader who gives and receives feedback constructively.
• Ability to give and receive feedback.
• Analytical thinker with sound operational decision-making abilities.
• Works effectively both independently and as part of a team.
• Proficient in MS Office and related operational systems.
• Takes initiative, embraces new challenges, and adapts quickly.
• Excellent organizational and time-management skills.
• Motivated to take on new challenges and responsibilities, able to show initiative and adapt to change.
• Ability to work shift work, holidays and overtime as required.
EDUCATION & EXPERIENCE:
• Minimum 3 years’ experience in restaurant management or a supervisory role.
• Genuine passion for food and beverage while creating exceptional guest experiences.
• Committed to continuous growth, both professionally and personally.
• Experience in the ski resort, outdoor recreation, hospitality, or tourism industry (an asset).
CERTIFICATES, LICENSES, REGISTRATIONS:
• Must be able to legally work in Canada.
• Serving it right BC.
• Valid driver’s license and insured vehicle with winter tires to get to/from work.
WAGE/BENEFITS/PERKS:
• Wage: $60 - 64,000/annually DOE
• Benefits package including RRSP matching.
• Annual bonus program.
• Enjoy UNLIMITED ALL MOUNTAIN ACCESS to skiing, snowboarding, cross-country, snowshoeing, and snow tubing. Including a free SEASONS PASS for partner and minor children.
• Sharpen your skills with FREE LESSONS.
• Save with exclusive TEAM MEMBER DISCOUNTS in Rentals, Retail, and in F&B outlets.
• Enjoy skiing/riding PERKS at sister resorts and other reciprocal mountains.
• Connect through FUN TEAM EVENTS and social activities all season long.
• GROW YOUR CAREER with hands-on learning opportunities.
• Work on the BIGGEST LOCAL MOUNTAIN.
• Ride the BEST SNOW & TERRAIN.
• Be part of a ONE-OF-A-KIND mountaintop workplace where you’ll create life-long memories.
TO APPLY: Cypress Mountain is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are passionate about Food & Beverage and thrive in a collaborative environment, we invite you to apply for this exciting opportunity www.cypressmountain.com/employment
The above description is a general overview of the responsibilities of the position but is not intended to be all-encompassing. Additional or alternative responsibilities may be assigned and discussed, depending on the dynamic needs of the department and Cypress Mountain Resort as a whole.
