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1 day ago

front desk agent

Part Time / Full Time
Hidden Valley Resort
Toronto, ON
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front desk agent

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front desk agent Part Time / Full Time

1 day ago
Hidden Valley Resort
Toronto, ON (map)

front desk agent

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Job Description

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 44 hours per week
  • Education:
  • Expérience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Hospitality industry
  • Staff accommodation available
  • Hotel, motel, resort
  • Remote location
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Employment terms options
  • Early morning
  • Evening
  • Morning
  • Night
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Weekend
  • Overtime required
  • Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Other benefits
  • On-site housing options
  • Parking available

Requirements

  • Work Permit

About Hidden Valley Resort

Hidden Valley Resort in Toronto, ON


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