56 Service Leader jobs in Canada

The Vancouver Airport Marriott Hotel offers guests a classic premium Hotel experience just minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts, and the pleasure of residing steps from plentiful shopping and unforgettable cultural experiences. Guests can simply relax and enjoy a restful sleep in one of our 236 modern guest rooms or connect with family and friends at 75 West Coast Grill. At the Vancouver Airport Marriott Hotel, we are about building new and exciting relationships and our values reinforce our commitment to cultivate meaningful connections with our guests and one another.

The successful candidate will be responsible for the following:

·       Assist the Hotel Chef in the supervision and guidance of all culinary and stewarding associates

·       Train and monitor performance of culinary associates. Continuously strive for an engaged, enthusiastic high performing team

·       Contribute to menu planning; balancing creativity and guest requests, while ensuring to lead in presentation and food quality

·       Preparation and production of menu items for catering, restaurant, banquets, club lounge

·       Develop close and effective working relationships, particularly within Culinary/Stewarding and Food & Beverage, as well as within all other departments

·       Ensure guest satisfaction by actively seeking feedback from associates and guests; providing follow-up and taking action where needed

·       In-depth understanding of Marriott Brand Standards including a leader in sanitation and food safe practices

·       Collaborate and provide support on social media initiatives including online reputation management (Trip Advisor, Yelp, etc.), content creation and social customer service

·       Participate in weekly internal meetings with Culinary and F&B Management

Qualifications:

·       Flexible availability required to work all shifts as business requires, without restrictions including stat holidays, morning, mid-day, evenings including extending shifts for unforeseen flight delays and so forth

·       A strong team oriented leader with excellent initiative and advanced interpersonal and communication skills

·       Well versed in latest Food & Beverage trends with an innovative mindset

·       Ability to mentor, inspire and teach as needed

·       Must have a minimum of 5 years cooking experience with some experience in a supervisory capacity

·       Red Seal Certificate and valid food safe certifications or equivalent required but consideration of all work experience and education will be given

·       Banquet and large volume production experience a big asset

Vancouver Airport Marriott is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.  Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.

Requirements

• Food Safe Level 1
• Work Permit