Job Description
The Lobby Restaurant and Lounge is located at the Pier Hotel at the Pier (North Vancouver) just steps away from Lonsdale Quay and the Seabus Terminal in North Vancouver Historic Shipyard.
We are looking for a dynamic part time Hostess/Host who is outgoing, friendly and professional. We offer competitive wages, flexible shifts from breakfast, lunch, and dinner to fit within your lifestyle.
Ideal Candidates will:
Provide a fast and efficient attentive service
Be hardworking and eager to learn
Be a great team player with a positive attitude
Is punctual and reliable
Has a passion for customer service in a food and beverage environment
Have full flexibility and availability (preferred)
Weekend morning and evening availability is required
Our goal is to offer guests outstanding dining experience in one of the most beautiful locations on the North Shore.
Position Requirements:
1 year minimum in a front facing customer service role required
Previous hostess/host experience preferred
Hotel experience is considered an asset
Experience with Open Table or similar online restaurant reservations systems
Experience in providing customer service over the phone i.e. making reservations, answering questions, taking room service orders and anticipating guests needs
Able to work in standing position for extended periods of time
Have to be organized and tidy, with exceptional attention to detail
Proven discipline in managing reservations and walk-in guests
Posses a valid Serving it Right certification
Tucked inside the Pinnacle Hotel at the Pier, our local lounge is situated in the heart of Lower Lonsdale’s Shipyards District in North Vancouver. Offering a modern flare to West Coast favourites, we're inspired by BC’s natural abundance of seafood and fresh, sustainable ingredients. From daily breakfasts and weekend brunches, to casually elegant business lunches and signature dinners, enjoy personalized service and relaxed west coast dining.
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