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Join the Crazy Raven Team at Cypress Mountain, located just 30 mins from downtown Vancouver! As a Server, you’ll be at the heart of delivering an outstanding guest experience by providing friendly, attentive, and efficient service. You’ll manage your section with care while working closely with your team to ensure every guest enjoys a memorable time while on mountain. If you're passionate about great food, thrive in a high-energy environment, and love being part of a dedicated team, this is the job for you!
ESSENTAIL DUTIES & RESPONSIBILITIES (including but not limited to the following):
• Maintain and manage a bar seating section, ensuring that tables are cleaned and set up properly between guests.
• Take food and drink orders accurately and efficiently, ensuring guest satisfaction.
• Communicate effectively with kitchen and bar team to ensure timely and accurate delivery of food and beverages.
• Utilize product knowledge to sell menu items and make recommendations based on guest preferences, focusing on Portion, Preparation, Presentation, and Price.
• Assist fellow team members as needed to maintain a smooth and efficient service.
• Handle guest concerns professionally and escalate to management when necessary.
• Perform general kitchen cleaning duties, including sweeping, mopping, and emptying garbages.
• Follow health and safety protocols, including food handling, sanitation, and alcohol service guidelines.
• Adhere to safety program and protocols, including safe food handling, sanitization and health regulations.
• Courteous towards co-workers and Guests.
• Embrace the company’s core values:
o K.R.P. – Kindness, Respect and Professionalism in every interaction.
o L.E.A.D.S. - Long Term Thinking, Excellence in Execution, Attitude is Everything, Develop Great People and Serve First
EDUCATION and EXPERIENCE:
• 2+ years previous serving experience in a high-volume restaurant/bar.
• High School or equivalent.
QUALIFICATIONS/COMPETENCIES:
• Ability to work in a fast-paced, high-energy environment.
• Strong customer service skills with a passion for people and an approachable attitude.
• Passion for food and beverage with a solid understanding of menu items and preparation.
• Exceptional attention to detail, ensuring a consistently high-quality guest experience.
• Strong communication skills and interpersonal skills.
• Excellent organizational skills and ability to manage multiple tasks.
• Ability to stand for extended periods of time.
• Ability to work independently and as part of a team.
• Flexibility to work evenings, weekends, and holidays as required by the business.
• Ability to work in a fast-paced, high-energy environment.
CERTIFICATES, LICENSES, REGISTRATIONS:
• Must be able to legally work in Canada.
• Serving It Right required.
WAGE/BENEFITS:
• Wage: $18.50/hour
• Season End Bonus Program
• Tips
• Free shuttle bus (pick-up/drop-off Park Royal)
• Free on-shift meal
• Discounts in Big Bear Sports (Retail)
• FUN work atmosphere in unique environment!
TO APPLY:
Cypress Mountain is an equal opportunity employer and encourages candidates of all backgrounds to apply. If you are ready to be part of an energetic, passionate team, and you love delivering outstanding service and creating unforgettable experiences for guests, we’d love to have you on board! Apply now at www.cypressmountain.com/employment
Vancouver's Biggest Ski/Snowboard/Cross Country Ski/Snowshoe/Snowtube Mountain
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