View and apply to some of the best customer service jobs in Toronto ON across the restaurant, hospitality and hotel industries. Search 86network.com for customer service jobs at many of the leading employers in the GTA.
Some of the most popular customer service jobs include Server, Host, Bartender and Concierge; these jobs require great communication skills, multitasking and patience in order to provide exceptional customer service. These types of skills and experience are transferable to nearly any job that you will move on to which is why so many people start their careers in customer service related jobs. Apply today!
Key Responsibilities
• Provide professional, responsive and friendly beverage & food service to members / guests
• Demonstrate complete and accurate knowledge of the full menu, wine and drink list, dessert menu, specials and special items
• Be attentive to members’ needs, circulate the room as needed and respond quickly. Always be ready to take food and beverage orders
• Spot opportunities to offer suggestions for beverages, refill empty glasses and up-sell to increase sales
• Use good judgment and discretion when serving alcohol
• Recommend wines to accompany menu items
• Stock bar with adequate wines, liquor, beer, pop, juices, fruit, glassware, ice swizzle
sticks, napkins, straws etc.
• Handle complaints with professionalism and tact. Take action if possible or escalate to
the supervisor
• Maintain a safe and clean bar environment – ensure all glassware and machines are
clean, all surfaces are wiped and all equipment is turned off at shift end
• Perform thorough close out procedures, including; clean and stock the bar area, remove
all garbage and recyclables
• Follow all Health & Safety policies & standards
Requirements
• Full knowledge of mixed drinks, wines, liqueurs and cognacs
• Ability to mix drinks and know how to prepare a variety of cocktails and fancy drinks
• Working knowledge of proper glassware use, handling techniques and garnishing
• Pleasant, respectful and professional when communicating with others
• Commitment to delivering exceptional service – courteous and friendly
• Commitment to teamwork and cooperation
• Effectively follow established health & safety guidelines and policies
• Contribute to a positive work environment and demonstrate a positive attitude
• Work in an efficient manner while managing multiple tasks and priorities
• Excellent communication and interpersonal skills
• Ability to build and maintain excellent relationships with diverse people, including
kitchen and dining staff
