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In this role you will need to demonstrate a great knowledge of hospitality, proper service, and Italian food and beverage. Successful candidates require great communication skills, a pleasant and friendly attitude, and a strong passion for hospitality and growth.
Our managers are integral contributors to the overall success of the restaurant.
Key Duties and Responsibilities:
Financial Management
-Ensure shift end reports and cash outs are prepared accurately
-Maintain a petty cash with receipts for all purchases and ensure submission to --Accounting in a timely fashion
Personnel Management
-Help with payroll, gratuity distribution, and maintain accurate employee records
-Train, coach, develop and discipline all front of house employees through ongoing feedback and the establishment of performance expectations
-Create an engaging and energetic environment where all associates work as a highly functioning team
Shift Execution
-Perform opening, mid and closing shift duties. This role will require 3 closing shifts
-Manage daily operations including cleanliness, organization, revenue opportunities and staffing
-Manage staff, deliver daily briefings, providing them with feedback, maintain a high level of employee morale
-Help the FOH team with ensuring guest experience and proper service. This is a very service oriented role, where activeness and presence on the floor is essential
Guest Relations Management
-Manage guest relations and guest recovery
-Provide exceptional guest service, thereby setting the standard for all employees
-Monitor staff performance and hold staff accountable for their performance, ensuring guest’s experiences meet the highest standards
Operational Execution
-Manage labour and all costs to budget
-Review staffing levels and overall front and back of house schedules to ensure labour forecasts are met
Requirements:
Education & Experience
-2+ years’ experience as a Manager of a high volume premium restaurant required
-Post-secondary degree or diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent an asset
-Sommelier accreditation or wine education an asset
-Strong bar and cocktail knowledge an asset
Knowledge, Skills, and Abilities Required
-Exceptional guest service orientation
-Must possess a strong attention to detail
-Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast paced environment
-Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff at all levels
-Ability to motivate and manage staff and work effectively in a management team
-Exceptional interpersonal skills
WELCOME HOME
In Italian, Cucina means to cook and kitchen, but to us, Cucina means so much more. In 2022, we married Buca’s traditional approach with classical Italian recipes. Freshly sourced and high-quality ingredients find their way to your plate through a seasonal menu of familiar Italian flavour.
