A collection of heritage-driven, neighbourhood-centric hotels.
Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people and places we encounter to the connections we make; we aim to create space for all. We strive to bring the same level of quality, commitment, and dedication we give to our properties to the Archive Team.
The Gladstone House is seeking a dedicated and experienced Food & Beverage Supervisor to join our dynamic team. This role is essential for maintaining the high standards of service and guest satisfaction at our establishments, primarily covering shifts as a floor supervisor in our new Restaurant Cassette. In addition to front-of-house leadership, this position includes light administrative duties such as tip-outs and labour management. If you're passionate about hospitality, possess strong leadership skills, and thrive in a fast-paced environment, we encourage you to apply!
Position: F&B Supervisor (Permanent Full-Time)
Responsibilities:
Shift Coverage & Leadership:
Act as Maître d' for shifts in Cassette, ensuring seamless operations and an exceptional guest experience.
Oversee and support service staff, providing guidance and ensuring adherence to service standards.
Handle guest inquiries, concerns, and feedback promptly and professionally, resolving issues to ensure satisfaction.
Monitor dining areas for cleanliness, organization, and adherence to health and safety regulations.
Administrative Duties:
Accurately manage and process daily tip-outs for service staff.
Assist with labour management tasks, including basic scheduling adjustments and attendance tracking.
Complete end-of-shift reports and other necessary documentation.
Operational Support:
Ensure proper opening and closing procedures are followed for both Cassette.
Assist with inventory management and ordering as needed.
Collaborate with the kitchen and bar teams to ensure efficient service flow.
Support training initiatives for new and existing staff members.
You Have:
Proven experience in a supervisory or lead role within a high-volume restaurant, bar, or hotel food and beverage operation.
Exceptional interpersonal and communication skills, with a strong focus on guest service.
Ability to lead and motivate a team in a fast-paced environment.
Strong organizational skills and attention to detail.
Proficiency in basic computer applications and point-of-sale (POS) systems.
Flexibility to work evenings, weekends, and holidays as required.
Knowledge of food safety and responsible alcohol service regulations.
Physical Requirements:
Must be able to lift up to 50 lbs regularly.
Ability to work in a physically demanding role, including long periods of time on your feet, walking, standing, bending, and reaching throughout shifts.
What We Offer: A fun and fast-paced environment; casual and flexible work environment. We are committed to delivering exceptional service and making every guest experience a memorable one. Competitive salary, incentive & benefits.
Inclusivity: Our team fosters a culture of inclusion and belonging for both team members and guests. We celebrate diversity, collaboration and uniqueness.
OUR PROPERTIES:
About The Broadview Hotel:
Featured in Michelins’ Toronto Hotel Guide, The Broadview Hotel is an iconic gateway to the city’s most captivating neighbourhood. It is a historic east-end neighbourhood landmark with a wonderfully colourful past. Originally built in 1891, it has now been meticulously restored and reimagined as a 58-room boutique hotel and charismatic gathering spot.
About Gladstone House:
Since 1889, Gladstone Hotel has been a pillar of the West Queen West community offering a space that promotes creativity and collaboration while fostering inclusivity. Over the past several years, the Gladstone Hotel has evolved in many ways but has continued to be recognized and valued as a very social and interactive gathering place, most recently being featured in Michelins’ Toronto Hotel Guide
About Postmark Hotel:
Archive's newest addition to our hotel collection is The Postmark Hotel. Dating back to 1914, the Postmark has always been a place for connection. Once a historical post office and community hub on Newmarket’s charming Main Street and now the highly anticipated Postmark Hotel, we operate with an emphasis on community, art, and gathering. Our thoughtfully designed space has room for you to meet, dine and drink, as well as space to host your most important get-togethers, from group dinners to business meetings and retreats.
Archive Hospitality Toronto is a great place to work because it offers a creative, community-focused environment where employees can grow, make an impact, and be part of reimagining some of the city’s most iconic landmarks.
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