129 Customer Service Representative jobs near Burlington, ON, Canada

Vacancy Ref: AS036

The A-SAFE Group is looking for a Sales Development Executive for our A-SAFE UK team based in Toronto, Canada.

About A-SAFE and the role:

The A-SAFE Group is a leading global workplace safety solutions provider. Since 1984, the business has been pioneering state-of-the-art solutions that safeguard people and assets across a variety of sectors, all around the world.

Innovation has been a watchword for A-SAFE since the company’s very beginning, with the business being the inventor and original manufacturer of the world’s first industrial strength polymer barrier safety system. The business continues to pioneer game-changing workplace safety technology to this day, supplying warehouses, factories, airports, car parks and other industrial workplaces worldwide.

A truly global business, the A-SAFE Group is headquartered in the UK and has 17 international subsidiaries, including Germany, France, Italy, Netherlands, Scandinavia, Belgium, Spain, USA, UAE, Japan and Canada, as well as a host of trusted global partners, meaning the business is represented in more than 65 countries worldwide.

The A-SAFE Group operates state-of-the-art manufacturing facilities in the UK and maintains global distribution networks and facilities, allowing the business to provide innovative solutions to the world’s largest and best-known brands including Nestlé, Coca-Cola, BMW, 3M, Heathrow Airport, Unilever, Amazon, and Jaguar Land Rover.

The Sales Development Executive (SDE) is a frontline sales role that involves identifying new opportunities, handling inbound leads, nurturing marketing leads into sales qualified leads, and contributing to the sales pipeline. This role is primarily focused on turning marketing qualified leads into sales qualified leads. The role is office based.

How You Can Help Us

Key Responsibilities & Duties

• Create Sales Qualified Leads (SQLs).
• Handle all inbound enquiries.
• Prioritise opportunities.
• Proactively contact companies who have shown an interest in our products or service, carrying out thorough research.
• Categorise potential customers, in line with the Customer Categorisation Model.
• Work collaboratively with the New Business Development Manager providing support where required and booking appointments.
• Send quotes to customers, and proactively following up in a timely manner.
• Ensure all internal systems (CRM & ERP) and databases are updated timely and accurately.
• Actively participate in internal and external meetings where attendance is required.

Communications and Working Relationships

Your main contacts will include:

Internal:

• Market Development Executive.
• New Business Development Managers.
• Key Accounts Managers.
• Technical Service Team.

External:

• Potential Customers.

Scope of Impact

Depending on the maturity and geographic size of their main entity the SDE role may have a defined area, a designated New Business Development Manager, or be targeted to a specific vertical market (i.e., industry type). (approximately 100 – 200 sites).

Core Business Responsibilities

• Ensure that you, your colleagues and any visitors conduct yourselves with due regard to the Company’s Health & Safety Policy, procedures and Safe Systems of Work when on site.
• Promote equality and diversity at all times while representing the Company.
• Undertake any additional reasonable tasks instructed by your Manager.
• Undertake any additional reasonable tasks instructed by a member of the Executive and Senior Management team.
• Adhere to all Company policies.

What We Would Like You to Bring to Our Team

Knowledge, Skills & Experience

Essential:

• A proven track record in a Sales Development role.
• A self-starter with strong time management and organisational skills.
• Strong prioritisation skills.
• Working knowledge off CRM systems.
• IT literate.
• A confident and professional telephone manner with proven experience of establishing new business relationships.
• A proven track record of sales negotiations and closing deals.
• Strong commercial awareness.
• Excellent verbal and written communication skills.

Desirable:

• Previous experience in or knowledge of the health & safety industry.

Our values are at the core of everything we do:

• We are Pioneers
• We are in it Together
• We do the Right Thing

This is a great opportunity to join us at a time of rapid growth.

We offer a fast-paced, energetic and creative environment, working with the latest technologies.

We have a great track record of developing talent, offering ongoing training, professional study support and career opportunities.

Requirements

• Work Permit