Charm is a casual upscale Thai restaurant opening a new sister location to our Michelin-recommended original, Zab Bite. We take pride in curating vibrant flavours, creative cocktails, and warm, welcoming service rooted in true Thai hospitality.
Just as we care for our guests, we deeply value our team – fostering a supportive work culture where everyone feels like part of the family. We’re building a passionate team who values positive energy and creating memorable guest experiences. If you love great food and great people, we’d love to meet you!
About the Role:
As a Senior Server/Shift Lead, you’ll be the face of our hospitality. We’re looking for warm, attentive individuals who can bring our food and drinks to life through genuine service. You’ll play a key role in ensuring guests feel cared for and leave wanting to return again and again.
Key Responsibilities:
• Lead shifts when a manager is not present
• Achieve guest satisfaction through friendly, attentive service
• Maintain strong knowledge of all food and beverage offerings
• Guide guests through the menu and make personalized suggestions
• Communicate any dietary needs or allergies to the kitchen
• Ensure that meals and beverages are served in a timely manner
• Manage multiple tables efficiently while maintaining a positive attitude
• Handle payments and maintain cleanliness of your section
• Work collaboratively with the front and back of house team
Requirements:
• Valid Serving It Right Certificate
• 5+ years serving experience in a high-volume or upscale dining environment
• Passion for hospitality and delivering memorable guest experiences
• Strong work ethic, able to work in fast-paced environments
• Team player with strong communication
• Friendly and outgoing personality
• Organized with a keen eye for detail
• Knowledge of Thai cuisine is a plus, but not required as long as you’re willing to learn
• Must be able to communicate in English, speaking Thai is an asset
• Must be eligible to work in Canada
Why Join Us?
• Be a part of our opening team!
• Free staff meals on shift
• Flexible scheduling
Job Types: Full-time, Part-time
Pay: $17.85 per hour + tips
Schedule: day, evening, weekend, on call
Charm is a casual upscale Thai restaurant opening a new sister location to our Michelin-recommended original, Zab Bite. We take pride in curating vibrant flavours, creative cocktails, and warm, welcoming service rooted in true Thai hospitality.
Just as we care for our guests, we deeply value our team – fostering a supportive work culture where everyone feels like part of the family. We’re building a passionate team who values positive energy and creating memorable guest experiences. If you love great food and great people, we’d love to meet you!
