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23 days ago

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front desk agent Part Time / Full Time

23 days ago
St. Christopher's Hotel
Channel-port Aux Basques, NL (map)

front desk agent

calendar_today
Immediate Start

Job Description

  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • or equivalent experience
  • Work setting
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Computerized bookkeeping system
  • Internet
  • Security and safety
  • Bondable
  • Criminal record check
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you available for shift or on-call work?
  • Employment terms options
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Employment terms options
  • Weekend

Requirements

  • Work Permit

About St. Christopher's Hotel

St. Christopher's Hotel in Channel-Port aux Basques, NL


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