Impact Kitchen is looking for an enthusiastic, energetic assistant manager to join our team in Summerhill. Though we are not a ‘full service’ restaurant, we need someone who can excel in customer service, multi tasking must be a strength, and believing in and/or living our core values is crucial. We look forward to adding your energy to our leadership team and helping us make a positive Impact everyday!
OVERVIEW OF POSITION
The role of the Assistant Manager is to support the location General Manager in running a profitable business by being a role model for Impact Kitchen’s brand and values. The AGM is to maintain all of the restaurant's assets, lead all front of house (FOH) recruitment, training, employee schedules and operational efficiency while overseeing service excellence and guest satisfaction.
Reports to: General Manager
ESSENTIAL DUTIES
- Review daily reporting, and through direction from the GM, understand the focus of the day to day operations that need to be executed
- Daily systems check, manager logbook review and action plan follow-up
- Coach staff. Set the tone and drive systems and operating standards through continuous training, role modeling and spot-checking procedures. Lead huddles and include notes of praise.
- Guest relations, log and handle concerns with timely follow-up. Ensure proper communication and handover to General Manager as needed.
- Oversee and ensure customer satisfaction and operational excellence; log & handle any concerns or comments with timely follow-up
- Review weekly KPI’s and discuss opportunities and action plans through weekly meeting with GM
- Manage inventory; maintain a minimal but adequate level of supplies. Establish par stocks for all non-food and beverage supplies while tracking invoices and reconciling via SimpleOrder. Reconcile and report on petty cash.
- Master the FOH schedule; aligned to sales volume, budget and business needs and produce the weekly payroll reports that include the reconciliation of tips
- Manage people development opportunities; recruitment, on-boarding and training
- Brand ambassador of Impact Kitchen at all times
WHY WORK AT IMPACT?
- Grow with us! As Impact grows there will be new leadership opportunities. We will always look to promote from within, providing mentorship and development along the way.
- #TEAMIMPACT Calling all team players! We value all of our employees and recognize that we can accomplish so more when we work together.
- Mission & Values Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, to our values that guide all aspects of the business
- Vegan & Paleo - opportunity to learn more about these diets & nutrition in general
Team Perks include:
- Paid Vacation
- Paid Sick Days
- Health benefits program offered at the end of 3 month probationary period
- One free meal per day of on-site work at Impact Kitchen
- 50% Discount on Impact brand purchases
- Free Impact staff fitness classes and events
Welcome to our stunning Summerhill location! Located at the corner of Yonge and Alcorn (right across from the Summerhill station), this Impact Kitchen features a closed-in patio and upstairs event space. You will find the same full menu as our other locations: whether you stop in for a coffee in the morning, grab a smoothie packed with antioxidants after a workout, or pull up a chair to connect with friends over a protein-packed meal for lunch or dinner, Impact Kitchen is your daily source of nourishment for your body, mind, and soul.
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