Role Summary
Combine Cafe & Bar Server will report directly to the Restaurant Manager. As a Server the role is not just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an elevated culinary experience that is memorable and unique – our food and beverage offerings as the main event. Combine Cafe & Bars Server will offer our guests expertise in our menu, how best to pair our diverse, well - curated mix of delicious food and beverage offerings. As part of Combine Cafe & Bar the Server will contribute to the positive and enthusiastic team environment who work together as a cohesive team with a focus of excellence in all that we do.
Key Accountabilities
Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meal combinations if required
Explain how various menu items are prepared, describing ingredients and cooking methods.
Ensure that all guests benefit from current, on-going and upcoming promotions
Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
Assist in the training and development of new employees when required
Maintain a positive attitude that promotes teamwork within the restaurant
Perform various guest services by taking orders, serving food and beverages to the guests promptly
Collect payments from guests in a timely and accurate manner
Check with guests to ensure that they are enjoying their meals and take action to correct any problems
Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Clean tables or counters after guests have finished dining
Stock service areas with supplies such as coffee, food, tableware, etc.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
Performs other duties as assigned and directed by Restaurant or Cafe Manager.
Education and Experience
Previous serving experience preferred
Must be Serving it Right Certified
Food Safe Level 1 certification considered an asset
Must be eligible to work in Canada
Skills and Abilities
Well groomed, smiles readily, good eye contact, friendly and polite, creates a great first impression
Able to communicate well with wide variety of people, adapts tone, builds rapport
Outgoing and confident, comfortable promoting items and services
Ability to multi-task in a fast-paced environment
Team player and works productively with others
Must be able to work with minimal supervision and have a strong initiative
You must be able to perform efficiently during high volume peak periods
Must be able to work a flexible schedule including opening, closing, weekends and holidays
Strong customer service skills – able to exceed guest expectations
Join the culinary adventure at Combine Cafe & Bar, an exciting and vibrant dining experience nestled in the heart of Surrey's City Centre. Combine is not just a dining destination; it's an integral part of Locale, a new premium rental tower at Century City.
At Combine Cafe & Bar, we've crafted a unique dining experience with made-to-order cafe and lunch offerings during the day, shareable international-inspired plates in the evening, and a curated wine and cocktail program.
But Combine Cafe & Bar is more than just a place to dine; it's a celebration of our local community's rich history, creativity, and culture. We've designed our space to embrace the local landscape, and our well-curated menu reflects the diversity and vibrancy of Surrey City Centre.
