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Baan Lao Fine Thai Cuisine is seeking a talented, personable, and intelligent 'Fine Dining' server with wine experience. If you have strong confidence, attention to detail and thrive in a fine dining environment, we would like to hear from you.

You will be responsible for greet and serving guest, crafting and serving a variety of wine, high-quality cocktails and beverages to our customers. The ideal candidate will have a passion for serving, have excellent customer service skills, and, have the ability to create unique and delicious drink recipes.

Job Requirements:

o Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience.
o Create a pleasant, welcoming, and respectful environment for all guests.
o Provide exceptional customer service by engaging with customers and ensuring their satisfaction.
o Properly manage the flow of each meal for an optimum guest experience.
o Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries.
o Be comfortable and confident making food and drink recommendations to guests.
o Work diligently with our maître d’ and/or management team to immediately address all guest concerns.
o Accurately record and relay all food and drink orders.

o Set tables, adhering to brand standards.
o Support the service team and floor manager while on shift.
o Ensure the highest quality standards are met for service, cleanliness and food presentation.
o Handle cash transactions accurately and efficiently.
o Coordinate with chefs and bartenders, providing clarification when needed.
o Collaborate with the kitchen staff to coordinate food and beverage orders.

o Must be able to tend bar and mix cocktails.
o Prepare and serve a wide range of alcoholic and non-alcoholic beverages.
o Maintain cleanliness and organization of the bar area.
o Create unique and innovative drink recipes that meet customer preferences.

o Adhere to all safety and health regulations.
o Comply with all federal, provincial and municipal laws.
o Follow all safety and sanitation policies.


Qualifications:

o High school diploma is required.
o 2+ years of server experience in fine dining establishment.
o Minimum 2 years experience as a Sommelier/Mixologist in a restaurant or bar setting and certificate/diploma in Sommelier/Mixology. WSET 2
o Previous Thai food restaurant experience is preferred.
o Understanding of FoodSafe and liquor law regulations.

o Ability to work in a fast-paced environment while maintaining attention to detail.
o Able to function within, and contribute to, a team environment.
o Detail oriented.
o Excellent communication skills.
o Excellent memory for names and faces.
o Exceptional customer service, good interpersonal skills and communication.
o Experience with a restaurant POS software platform.
o Extensive knowledge of different types of alcoholic beverages, cocktail recipes, and mixology techniques.
o Familiarity with POS systems for order processing.
o Formal training in Hospitality is an asset.
o Keen interest and knowledge of wine and/or tea an asset
o Math skills for measuring ingredients and handling cash transactions.
o Must have legible handwriting.
o Outstanding interpersonal skills.
o Passionate about creating a positive environment for guests and staff.
o Strong customer service skills with the ability to interact with diverse clientele.
o Time management skills to ensure efficient service during peak hours.

Extended Health Benefits and Transportation Subsidy will be discussed during interview.

Wage: To Be Discussed

Requirements

• Be a Responsible Server
• Serve it Right
• Work Permit