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hotel night auditor Part Time / Full Time

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Best Western Plus Norwester Hotel & Conference Centre

Thunder Bay, ON (map)

Posted 2 hours ago

hotel night auditor

Part Time / Full Time

Job Type

Immediate Start

Start Date

Apply Now

Job Description

Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 16 to 24 hours per week
Education:
Expérience:
Secondary (high) school graduation certificate
Hospitality industry
Urban area
Hotel, motel, resort
Resort
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Work with minimal supervision
Multi-line switchboard
Central reservation system (CRS)
Spreadsheet
Internet
Hotel and convention services
Criminal record check
Own transportation
Valid driver's licence
Public transportation is not available
Attention to detail
Fast-paced environment
Standing for extended periods
Work under pressure
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Are you available for shift or on-call work?
Are you available to start on the date listed in the job posting?
Are you currently a student?
Do you have experience working in this field?
Do you have the required certifications listed in the job posting?
Evening
Shift
2 years to less than 3 years
Morning
Night
Weekend
Night shift premium
Other benefits

Requirements

Work Permit

About Best Western Plus Norwester Hotel & Conference Centre

Best Western Plus Norwester Hotel & Conference Centre in Thunder Bay, ON

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hotel night auditor Part Time / Full Time

Job Description

Requirements

About Best Western Plus Norwester Hotel & Conference Centre

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