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15 days ago

user support technician

Part Time / Full Time
Men In Ink
Calgary, AB
15 days ago

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15 days ago

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user support technician Part Time / Full Time

15 days ago
Men In Ink
Calgary, AB (map)

user support technician

calendar_today
Immediate Start

Job Description

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Employment terms options
  • Flexible hours
  • Morning
  • Day
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

Requirements

  • Work Permit

About Men In Ink

Men In Ink in Calgary, AB


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