ELEPHANT & CASTLE PUB AND RESTAURANT
Elephant & Castle Pub and Restaurant bring Britain’s pub culture to you without having to leave North America. Our outgoing and dynamic teams provide a “bang on” experience to every guest in the comfort of a British pub inspired room. We offer value, choice, and culinary twists on traditional English fare, but most importantly, what we offer is real. Real care, real smiles, and real experiences. If you’re a hardworking, fun-loving and genuine person who enjoys the fast pace of the restaurant industry, we’d love to meet with you!
Our family of companies include Original Joe’s Restaurant & Bar, State & Main Kitchen + Bar, Anejo Restaurant and Blanco Cantina.. We never stop looking for unique individuals who can infuse our restaurant and Corporate workplaces with original ideas, creative solutions and an extraordinary guest experience. We offer competitive wages, a comfortable work environment, flexible hours, benefit packages (for those who qualify), investment opportunities, and a chance to grow right alongside us. By joining Elephant & Castle your future career opportunities are endless!
Job Title
Host / Hostess
What You’ll Do:
You will report to the FOH Manager (although this may vary from time to time depending who is on shift). You will:
Have an upbeat attitude - always ready to genuinely greet guests when they walk through the door
Manage a guest wait list during high revenue times with the ability to accurately recognize wait times, to communicate regularly with guests and to accommodate requests to the best of your ability
Proactively assist servers with table maintenance, running food, side duties, bussing tables, assisting to take payments, etc.
Continuously communicate with Servers and Managers regarding additions or changes to their sections, guest concerns and guest requests
Take the time to effectively learn and memorize new menu items and procedures
Work each shift with a safety mindset. Be proactive in regards front of the house and back of the house safety(food safety, potential hazards for employees or guests)
Live our core value during every shift: Taking Care of People
Who You Are:
You are a genuine, charming, vibrant and team-oriented individual
You might have previous experience in the customer service or restaurant industry. We will consider the right person, with the right attitude who can back-up their abilities through previous work, or involvement in teams (school, work or sports)
You pride yourself on your customer service skills, your ability to make people feel at home, your reliability and your ability to keep upbeat even during the busiest shifts
You are solution focused and resourceful – you think on your feet effectively to find resolutions to situations
You are able to manage time effectively and prioritize tasks without skipping a beat
You are a great communicator
You are easily coachable and see feedback as an opportunity to keep improving your skills and abilities
You might have future aspirations to be employed as Store Management or in our Corporate team
Visit us online at http://www.elephantcastle.com/ and apply online!
What do you call a British pub that offers classic food like fish and chips and Yorkshire pudding alongside modern favourites like tacos and nachos? An improvement.
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