Company: Vintage Group Inc.
Location: Calgary, Alberta
Position: Director of Operations
Are you an experienced leader with an exceptional track record looking to make a significant impact in our hospitality group? Vintage Group Inc. is hiring a Director of Operations to join our team in Calgary, Alberta. With new high end restaurant concepts on the horizon, this is a unique opportunity to help lead an innovative company dedicated to creating memorable dining experiences.
Responsibilities will include:
1. Operational Oversight
- Monitor daily operations: Oversee front-of-house and back-of-house functions,
ensuring everything runs smoothly, from service to kitchen production.
- Staff management: Supervise managers and staff, ensuring proper staffing
levels and efficient work.
- Implement company policies: Ensure compliance with health regulations,
safety protocols, and company policies.
2. Financial Management
- Budgeting and cost control: Develop and manage budgets, controlling
operational costs such as labor, inventory, and food costs.
- Profitability analysis: Track and analyze financial performance, identifying
areas for improvement and cost reduction.
- Forecasting and reporting: Prepare financial reports, forecasting trends, and
adjusting strategies as needed.
3. Customer Experience
- Enhance service standards: Ensure customers receive a consistent, high-
quality dining experience.
- Address customer concerns: Handle any escalated customer complaints or
issues, ensuring satisfaction.
4. Staff Training and Development
- Hiring and onboarding: Oversee the hiring process and ensure proper training
for new staff.
- Employee development: Offer opportunities for staff development, ensuring that
team members are continuously improving.
- Maintain high morale: Foster a positive, motivating work environment.
5. Menu Development and Inventory Management
- Menu planning and pricing: Work with chefs and culinary teams on menu
updates, pricing strategies, and promotions.
- Inventory management: Oversee inventory levels and manage relationships
with suppliers to ensure the timely procurement of quality ingredients.
6. Strategic Planning and Growth
- Set operational goals: Establish short- and long-term goals for improving
efficiency, customer service, and profitability.
- Business growth: Collaborate with owners or executives on strategies for
expanding or improving the restaurant’s footprint, whether through new locations,
marketing efforts, or new offerings.
7. Compliance and Legal Oversight
- Ensure legal compliance: Ensure the restaurant meets all relevant health,
safety, and labor laws.
- Risk management: Develop strategies to minimize risks, such as insurance or
safety training for staff.
Skills Required:
- Leadership: Strong ability to lead a diverse team, motivating and managing staff
effectively.
- Communication: Excellent verbal and written communication skills for
interacting with staff, customers, and stakeholders.
- Financial acumen: Ability to read and analyze financial reports, manage
budgets, and optimize costs.
- Problem-solving: Quick and efficient in identifying issues and finding solutions.
- Time management: The ability to multitask and manage time effectively,
prioritizing daily responsibilities.
This role requires a combination of operational expertise, strategic thinking, and strong
leadership abilities to ensure the success and smooth functioning of our restaurants.
Requirements:
- Proven experience in a leadership role within the restaurant industry
- Strong understanding of restaurant operations, financial management, and customer service
- Exceptional communication, organizational, and problem-solving skills- Ability to manage multiple venues and diverse teams effectively. - Ability to adapt to evolving business needs and thrive in a fast-paced environment
- Passionate about hospitality and committed to delivering excellence- Excellent problem-solving and decision-making abilities.
- Degree in Hospitality Management or a related field is preferred.
Benefits:
- Competitive salary and performance-based incentives
- Opportunity to shape new restaurant concepts and contribute to a growing brand
- Comprehensive benefits package
- Growth and advancement opportunities within the company
How to Apply:
Interested candidates are encouraged to apply online today!
Become a part of Calgary’s evolving dining landscape with Vintage Group Inc. and lead a team dedicated to culinary distinction.
About Vintage Group Inc.:
Vintage Group Inc. is a prominent player in the restaurant scene, known for our dedication to quality, creativity, and exceptional service. With a strong foundation and new concepts on the way, we are excited to bring fresh, exciting dining options to Calgary. Join us in our journey of culinary innovation!
Our Restaurants: Rendesvouz, Chairman's Steakhouse, Fleetwood Lounge, Vintage Chophouse, Moose's Beanery & Bar Room, Pazzi Pizzeria, Alvin’s Jazz Club, Luca Restaurant, Gatsby’s Restaurant (coming soon).
The Vintage Group: Calgary’s culinary leaders, fuelling the evolving Calgary food scene since 2003. An early crusader of the farm-to-table movement, with all-around energy that spotlights the Alberta food culture with quality ingredients and trends.
We operate some of Canada’s most notable and award-winning restaurants as each of our concepts are unique in style, cuisine and experience.
The Vintage Group and its venues are known for their experience, knowledge and attention to service with accessible menus that range from Calgary’s Original BBQ shack, fresh Italian cuisine, classic steakhouses to neighborhood comfort cuisine. We are serious about keeping our consistency thorough by utilizing local and freshly harvested ingredients at each bar and kitchen helm.
